MY Research Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Toluna Full time $60,000 - $80,000 per year

About Us

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world's leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we've made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.

Learn more at

Introduction

To complete our team in SouthEast Asia, we are looking for a Research Manager to join our SEA team.

The Research Manager is responsible for coordinating and executing market research studies. This includes project scheduling and execution; questionnaire preparation and assistance with project design; reporting and analysis; client management; and serving as a liaison with internal and external operations teams.

Responsibilities

  • Manages all research projects tasks—questionnaire design, fieldwork coordination, data processing guidance and interpretation of the data through reporting and analysis
  • Assists in the research design and proposal process and counsel with clients, to ensure successful and efficient project completion
  • Helps drive actionable results and insights from the data collected. Consult clients with tactical findings to address their business needs and wants.
  • Be the incumbent responsible for daily connection with clients from different industries
  • Ensures that all internal team members understand the projects' expected outcomes, and monitors the progress of each project at each stage to secure the highest quality deliverables
  • Demonstrates project management skills
  • Stay updated with the latest research tools and techniques

Requirements

  • 4 to 6 years of marketing research experience.
  • A passion for brands, products and people.
  • An interest in interpreting numbers and turn data into actionable stories for clients
  • Good experience and knowledge across different research methodologies, from branding, innovation, pricing, segmentation and custom research.
  • Attention to detail, coupled with being able to identify broad, strategic implications.
  • Strong communication skills: oral and written.
  • Pro-active and resourceful in problem solving.
  • Entrepreneurial mentality.
  • Strong team player and team-focused mindset.
  • Experience with MS Excel, PowerPoint, and Word (SPSS is a strong plus).

Our Values

A
cting with Ownership
:
Demonstrating individual accountability

B
ringing a Forward Mindset:
Being action-oriented, bold & entrepreneurial

C
ollaborating with Curiosity: Exhibiting teamwork through togetherness

D
iscussing openly, committing jointly: Sharing your views openly

E
mbracing Empathy: Being egoless & caring

What We Offer

At Toluna, we're all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you're passionate about making an impact, we'd love to have you on board.

Join our global team. We welcome big thinking and reward great work

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