Transport Team Lead
2 days ago
Job Description
- Manage the entire transport/linehaul operations of parcels within Malaysia using the daily performance report, track record of high performance and team improvement
- Ensure procedures and regulations are enforced
- Dispute resolution within and outside the team
- Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Handle first tier complaint management
- Maintenance of in house vehicles
Requirements
- Bachelor's Degree or Diploma in any field
- Minimum 5 years of working experience in linehaul field or logistic transportation in e-commerce fulfilment/logistics industry
- Demonstrated people management experience in an operational environment with your team responsibility
- Proven analytical skills and operational management skills
- Good verbal and written communication skills in Bahasa Malaysia and English
- Proven ability in leading a team in a result-oriented environment
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