Manager Group Transport Management Systems

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Spain Full time

This role is for a Manager Group Transport Management Systems who will work on IT projects related to logistics and transportation. Your primary goal is to manage the implementation of new transport systems across different countries, making sure they support DKSH's transportation strategy.

Key Responsibilities:

  • Lead IT Projects: You'll oversee the entire project lifecycle for new transport systems, from gathering requirements from business teams to final deployment and support. This includes tasks like system design, configuration, testing, and training users.

  • Support Existing Systems: You will also provide ongoing support for current IT solutions, addressing incidents, managing changes, and working with vendors to resolve issues.

  • Collaborate and Communicate: You will act as the key link between business users (like transport, logistics, and customer service teams) and technical IT teams. This involves translating business needs into technical requirements and ensuring the IT solutions meet evolving needs.

  • Continuous Improvement: You will gather feedback from users to prioritize enhancements, maintain knowledge bases, and develop reports and dashboards to track performance.

Key Requirements:

Experience: 10-15 years of hands-on experience in implementing transport management systems (TMS), including related tools like route optimization and transport billing. Experience in a complex organizational structure is a must.

Skills:

    • Technical: Strong understanding of transportation and warehouse processes, experience with enterprise IT systems (SaaS or logistics tech), and familiarity with API integrations and data analytics.

    • Soft Skills: Excellent communication, strong analytical abilities, a customer-oriented mindset, and the ability to influence and negotiate with various stakeholders.

    • Leadership: A self-starter who can drive their own learning and development, as well as set goals and manage the learning of the team.

Education: A Bachelor's degree in IT, Supply Chain, or a related field.

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