Supervisor - Customs Brokerage
1 week ago
We take care of our employees, and they take care of our customers
Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us
Job Description- Lead the team to ensure that service quality can be up to company standard for both internal and external customers.
- Supervise subordinates to handle business inquiries from internal and external customers.
- Develop operational goals and plans
- Monitor and communicate operations against plan.
- Seek new business opportunities while being well versed in the current business trend.
- Ensure compliance with local and foreign regulations governing the shipment, receipt, and documentation of imported products
- Ensure customs operating licenses of company's facilities are in valid
- Build up and maintain good relationship with local related authorities to gain their full support to the company
- Manage and coordinating customs clearance activities in an efficient and cost-effective manner
- Monitor and follow the compliance on policies, procedures and service standards for customs clearance operations
- Be responsible for coaching, training, and developing subordinate staff througheffective delegation.
- Assist in staff Appraisal, performance evaluation, staff promotion and salaryadjustment.
- College degree or equivalent businessqualification
- Good PC skills including MS Word and Excel.
- Good English reading & speaking, understand cargo-related documents in English
- At least 3 year experience in customs clearanceand management/leadership experiences
- Experience in handling various import/exportcustoms formalities
- Customer service skills and interpersonal skillsare required
- Willing to work overtime, as required
- Able to work well in team, under high pressureand tight deadline
- Good problem solving skills
Expeditors offers excellent benefits:
- Group Medical Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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