SAP Financial Service Management
2 weeks ago
Job Title: SAP Field Service Management with S/4H Service Consultant
Key Responsibilities:
● Provide project implementation support, mixed with first and second-level support for
SAP FSM, S/4H service (CS) applications and Proaxia FSM Cloud connector including
troubleshooting and resolving technical issues.
● Collaborate with key-users to understand their needs and provide effective solutions.
● Assist in the configuration and customization of SAP FSM, PM and Proaxia Connector to
meet business requirements.
● Document activities, including issue resolution and system changes.
● Work closely with the IT team and other stakeholders to ensure seamless integration of
SAP FSM and S/4H Service with other business systems.
Qualifications:
● Bachelor's degree in Information Technology, Computer Science, or a related field.
● Minimum of 3 years of experience in application support, with a focus on SAP Field
Service Management integrated with CS/PM and/or S/4HANA Service, either at the end
of a project or after handover from a project team (not only handling incidents but also
providing advice on queries from customers)
● Minimum of 3 years of experience in proaxia FSM Cloud Connector
● Excellent problem-solving and analytical skills.
● Ability to work independently and as part of a team.
● Strong communication and interpersonal skills.
● Stakeholder Management: maintain strong relationships with clients and other
stakeholders.
● Familiarity with ITIL processes and best practices.
● Knowledgeable in iTSM tool (ServiceNow or similar) for ticket management.
Preferred Skills:
● SAP certification in FSM and PM modules.
● Experience in S4 HANA Service
● Experience in SAP Customer Service
● Knowledge of SAP integration tools (OData services, SAP CPI)
Job Type: Full-time
Pay: RM14, RM16,000.00 per month
Work Location: In person
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