Desktop Support Engineer

18 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia NCSI (Malaysia) Sdn Bhd Full time

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. Visit

[This opportunity will be based in Singapore, and we are partnering with Jobstreet Malaysia, who will be supporting your queries and your interviews. Jobstreet Consultant will be in touch with you directly.]

As an Desktop Support Engineer with NCS Group, the broad area of your job responsibilities will cover the following:

  • Perform End User Support – Client Management
  • Perform troubleshooting for client platform related problems.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Perform service request related to client platforms.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Involve in client platform implementation/upgrade project.
  • Perform follow-up with vendor on replacement of hardware.
  • Perform asset management & update asset records.
  • Perform user account management (eg. Create password, reset & delete)
  • Perform local server administration to facilitate software distribution & patch management service.
  • Manage client platform implementation / upgrade project.
  • Ensure deliverables meet service level requirement. Propose and implement action plan when required.
  • Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
  • Submit progress reports

Ideal candidate should possess the following:

  • Minimum Diploma Certification in Computer / Information Technology / Electronic Engineering or equivalent discipline.
  • Preferably with 1 or more years related experience in Technology Administration.
  • Hands-on network knowledge will be added advantage.
  • Computer literacy in MS Office.
  • Independent, resourceful & result-oriented individuals with a "can-do" attitude.
  • Willingness to work in Singapore.

In-person interview to be hosted at Jobstreet Malaysia Offices (Kuala Lumpur, Johor or Penang). Apply online. Once you are shortlisted, Jobstreet Consultant will be in touch.

Interview Dates: 23-Dec in KL & 30-Dec in Johor

  • Desktop Support Engineer L1

    19 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AccionLabs Full time

    Company Description Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.Through nine global offices and a rapid-response delivery model, Accion...

  • Desktop Engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ALPHAEUS PTE. LTD. Full time

    IT Desktop Engineer (On-site School Support) - Based in SingaporeLocation: Singapore (On-site)Salary: Up to $2,500/month + Yearly BonusEmployment Type: 1-year renewable contract (Direct hire with client)Job Overview:We are seeking a motivated and tech-savvy Desktop Support Engineer to join our team, providing on-site technical support to schools across...

  • Desktop Support Engineer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HLB Full time

    If you are looking to excel and make a difference, take a closer look at us…Job Brief:Supports the service delivery of the information and technology (IT) services and working with teamswithin Group Technology together with establishing relationships with staffs within the bank, otherentities within the group and external parties/vendors, to provide...

  • Desktop Support Team Lead

    19 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Tech Staffing Sdn Bhd Full time

    Job Summary:Support the IT Leadership team with the overall management of desktop services, helping foster a service focused approach to desktop and end user compute servicesLead the EUC team, foster inclusive culture, and manage stakeholder relationshipsOversee daily EUC operations, ensure SLA targets are met and act as escalation point for service...

  • Desktop Support Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Total IT Global Full time

    The Role: You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of standard applications and IT services.Providing monthly help desk reports.Ideal...

  • Network Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time 60,000 - 80,000 per year

    QualificationsDegree in Computer Science, Computer Engineering, Electronics and Communications Engineering and other related IT courses.Equivalent complete IT training certification.1-2 years experience as PC Specialist, Desktop Specialist, Technical Support or Telecom.Analyst in an Enterprise setting preferredMust have an extensive knowledge of Windows 7...

  • Desktop Claims Handler

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Full time 30,000 - 60,000 per year

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • IT Support Engineer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Iyuno Full time

    Technical Support:Respond to and resolve IT support requests and tickets.Troubleshoot hardware and software issues on desktops, laptops, printers, and other peripheral devices.Install, configure, and maintain operating systems, software applications, and network services.Develop and maintain manuals, and other support documentation.Incident...

  • End User Support Specialist(Malaysia)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ValueLabs Full time

    valuelabs #hiring #Endusersupportengineer #systemengineerPosition: End user support engineer /System engineerLocation: KL MalaysiaExperience: 4-8 YearsNotice Period: Immediate to 30 DaysNote : Local candidates preferred .Interested candidates please share resume to please find attached JD:Bachelor's degree in Computer Science, Information Technology, or...

  • Technical Support Engineer

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aarorn Technologies Full time

    This will be hybrid/onsite role and need to work from Persistent Malaysia office (Selangor).14 – With English and Chinese  2 - English and JapaneseRole SummaryThe Technical Support Engineer provides expert technical support to enterprise customers for backup, recovery, and data management suite. This position requires proficiency in troubleshooting,...