Sales Consultant, PF-i

1 week ago

Johor Bahru, Johor, Malaysia RHB Banking Group Full time 30,000 - 60,000 per year

Primary Objective:


• Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs

• Deliver superior customer experience

Key Responsibilities:

Sales

• Solicit and promote sales of PF-i products

• Achieve individual sales targets and contribute towards to achievement of Group targets

• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads

• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers

• Cross selling of other retail banking products

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank

• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

  • Bachelor Degree - Any related field(s).
  • 1 year of experience in sales and customer service related field
  • Have the relevant licenses for the portfolio
  • Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
  • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
  • Strong selling and negotiation skills
  • Strong interpersonal skills and service oriental
  • Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
  • Ability to relate and connect to local community
  • Good communication skills
  • Basic understanding of finance and banking products
  • Basic computer skills

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