System Analyst

You will be involved in the end-to-end software development lifecycle and support for Digital Banking (which could be projects, quarterly change requests, L3 production fixes). This includes analysis and design to development, implementation, testing and support. You will be expected to work closely with both business and technical teams to drive technical / system requirements lifecycle from abstract product vision up to detailed technical requirements.

You will also be responsible for quality assurance of the solution designs and technical documentation deliverables in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Digital Banking leads to plan and manage transitioned deliverables.

Other responsibilities include:

• Analyse user requirements and convert technical requirements to design documents
• Evaluate and analyse existing system interactions and processes to identify potential impacts for internal applications & downstream application platforms.
• Create technical documents for the end to end solution design with accurate details and clear indication of system dependencies
• Work closely with Domain Architects, technical leads or developers to drive solution design sessions for in-scoped applications
• Communicate complex technical issues to business users other stakeholders in plain language and analogy
• Participate in Sprint Planning activities and conduct Defect Triage
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with developers to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Execute continuous service improvement and process improvement plans
• Ensure complete documentation with full traceability and change management

PREFERRED QUALIFICATIONS

• At least 5 years' experience in software development, preferably in digital banking
• Minimum 1 year of experience in driving technical/systems requirements lifecycle, from abstract product vision to detailed system requirements
• Strong business and technology knowledge in retail banking, credit/debit cards, ATM and payment systems as well as internet and mobile banking domains
• Proficient in end to end solution design and technical documentation
• Experience in development, preferably full stack with experience in React, Java, Spring Boot and microservices architecture
• Familiarity with web content management systems, Adobe Experience Manager Forms and Sites and/or TeamSite would be good to have
• Strong analytical skills and detail-oriented
• Able to analyse and verify that user requirements are technically feasible, and suggest alternatives or improvements
• Experience in Agile practices
• Strong communication skills to communicate with both business users and technical teams
• Experience in troubleshooting issues and defects, performing root cause analysis and providing solutions
• Experience in service management/production support

EDUCATION

• Bachelor's degree/University degree in Computer Science, Engineering, or equivalent experiencE

WHAT WILL HELP YOU SUCCEED IN THIS ROLE

• Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members
• Be a team player who communicates effectively and professionally with both internal and external customers
• Identify ideas to improve system performance and impact availability
• Make good technical decisions that provide solutions to business challenges in digital banking
• Embrace tackling and resolving complex technical design issues
• Possess strong problem solving and decision-making skills while exercising good judgment
• Leverage analytical and problem-solving skills to translate functional specifications into technological solutions
• Multi-task and change from one task to another without loss of efficiency or composure
• Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to relate technical information to non-technically inclined individuals
• Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
• Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Job Type: Full-time

Pay: Up to RM15,000.00 per month

Benefits:

• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current & expected salary?

Work Location: In person