Front Desk

1 day ago

Kota Kinabalu, Sabah, Malaysia BayWin Sdn Bhd Full time 25,000 - 35,000 per year

  • To handle guest check in/out in friendly manner.

  • To handle guest interactions, assist in all inquiries in connection with hotel services, hours of operations, directions, complaints etc. with the highest of professionalism

  • To respond to all guest requests in an accurate and timely manner

  • To utilize computer systems to check guests in/out, run daily reports and select and block rooms for booked dates

  • To accept reservations, changes and cancellations and answer guest calls and direct them appropriately in the absence of reservation staff.

  • Any other duties and responsibilities assigned by the immediate superior as and when necessary.

Job Requirements:

  • Pleasant deposition with good telephone etiquette, social skills and excellent service mindset.

  • Must be prepared to perform shift duties and work on weekends and public holiday.

  • Strong interpersonal and communications skills.

  • Self-motivated and able to work independently or as part of team across multicultural environment.

Job Type: Full-time

Pay: RM1, RM2,500.00 per month

Benefits:

  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Receptionist/Front Desk (Hotel): 1 year (Preferred)

Language:

  • Chinese (Required)
  • English (Required)
  • malay (Required)

Expected Start Date: 11/10/2025

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