Application Engineer

2 weeks ago

Klang, Selangor, Malaysia Eccentric Drive Sdn Bhd Full time 40,000 - 80,000 per year

Responsibilities

  • Responsible to handle customer enquiries and handle customer request for quotations and orders.
  • To prepare tenders & quotation and technical supports documents in response to customer's requirement.
  • Follow up the quotation and provide after sales service consultation.
  • Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
  • To provide pre-sales & post-sales technical assistance, service & support.
  • Responsible for project tender and business proposal preparation and to close the deal effectively.
  • Provide technical support and services to customer or team members.
  • Take initiative to own and solve specific customer issues.
  • Collaborating with sales departments and customers to delivery the secured project order.
  • Ensure timely completion of tasks assigned.
  • To ensure that the customer receives a timely response on their inquiries. Target is to achieve a response time of 24 Hours for standard inquiry and 48 hours for non-standard inquiry. Objective to turn order inquiry into order (revenue to the company). Must strive for fast and accurate response.
  • Providing product education and advice.
  • Attending conferences and meeting.

Requirements

  • Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Others) or equivalent.
  • Required language(s): Bahasa Malaysia, English.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Engineering (Others) or equivalent.
  • Full-Time position(s) available.

What do we provide to you for you to succeed?

  • We will offer you a competitive Basic Salary
  • 5 workings days only
  • Off course a Year-end Bonus as well
  • Travelling Allowance
  • Telephone Allowance
  • Miscellaneous Allowance
  • Annual Leave, EPF, SOCSO, SIP

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