Middleware Platform, Consultant

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

This position is responsible for the planning and operations of the Middleware Platform. This includes, but is not limited to, platforms such as the Enterprise Integration Platform (e.g., IBM webMethods, ESB), DevSecOps Platform, and Enterprise Monitoring and Logging.

Roles and Responsibilities:

• Lead the Middleware Platform team in managing platform operations and delivering services that ensure performance and resilience.
• Ensure the right platforms and tools are used to address business challenges, collaborating with stakeholders to develop comprehensive solutions.
• Work closely with Product Owners, Project Managers, and other leaders to deliver initiatives and products using lean and agile project management methods.
• Coach and empower delivery teams to take ownership of operational tasks, delivery, risk and issue management, and assist in removing blockers.
• Support Product Owners and delivery teams in investing in application health, balancing platform and application ownership with project delivery.
• Enable and support Strategic Delivery Partners to optimise resources and deliver valuable outcomes.
• Foster a team environment that promotes engagement and high performance across a diverse, distributed, and partnered team.
• Proactively manage and address performance issues within the delivery team.
• Build strong relationships with internal customers, stakeholders, and integration teams to ensure smooth and customer-centric delivery.
• Provide technical advice and direction to teams and stakeholders to inform business strategy and deliver innovative technical solutions.
• Offer thought leadership to support the successful design and implementation of technology strategies aligned with divisional and corporate goals.
• Oversee team operations including project planning, resource allocation, financial management, and risk management.

Minimum Job Requirements:

• Tertiary qualification in an IT-related field.
• Over 8 years of experience in IT and technical functions.
• At least 3 years of hands-on experience in IT delivery, operations, and application ownership within a large organization, specifically in one or more of the following areas:
  • Enterprise Integration Platforms (e.g., SAG webMethods ESB)
  • DevOps or DevSecOps Pipelines
  • Enterprise Middleware Monitoring and Logging
• Minimum 3 years of experience working in agile/scrum teams, in roles such as architect, developer, product owner, or scrum master.
• Strong knowledge and practical experience in applying Agile and Lean methodologies in IT operations.
• Proven experience leading teams responsible for enterprise platform operations.
• Demonstrated ability to manage budgets strategically, including resource procurement, outcome measurement, adapting to budget changes, and implementing governance.
• Experience leading cross-functional teams to develop innovative services and ensuring platforms meet both business and technology needs.

Core Competencies & Attributes:

• Strong attention to detail and commitment to delivering high-quality work.
• Customer-oriented mindset with the ability to understand needs, resolve issues, and provide excellent service.
• Clear and confident communicator, with strong listening and presentation skills.
• Effective problem solver with sound judgment and decision-making abilities.
• Proven leadership in agile environments, with the ability to guide, coach, and motivate teams.
• Strong interpersonal skills, including negotiation, influence, and stakeholder engagement.
• Ability to lead diverse and distributed teams to deliver continuous value.
• Quick to learn and adapt to new technologies, trends, and changing contexts.
• Skilled in creating collaborative, innovative, and high-performing team environments.
• Experienced in managing multiple priorities, projects, and resources effectively.
• Capable of driving strategic initiatives and translating them into actionable plans.
• Resilient and flexible in leading teams through change and transformation.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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