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Customer Service Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Murata Full time 30,000 - 40,000 per year

The role is to provide excellent services to customers with regards to part of the supply chain to achieve customer's satisfaction

Job Description :

·      Order management (Order processing, system maintenance, forecast, re-schedule, cancellation, delivery confirmation & etc).

·      Shipment management (Co-ordinate with factories & Logistics to arrange shipment as committed. Provide shipment documents timely.)

·      Inventory management (Inventory planning, secure supply, keep healthy level of stock)

·      Quotation (Response to customer quotation request)

·      Samples (Support timely for requested samples.)

·      AR management (Close follow up on payment/account receivable to avoid overdue)

·      Basic QA support (Support general or basic quality requirement from customer)

·      Coordinate & communicate with customers & internal team 

Job Requirements :

·      Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma in Business Administration/Management/Marketing or any related field.

·      Required skill(s): computer literature, MS word & Excel, good communication skill.

·      Required language(s): English (speaking & writing).

·      Applicants must be willing to work in office

·      Applicants should be Malaysian citizens.

·      Fresh graduates/Entry level applicants are encouraged to apply.

·      Training & transport allowance provided.

·      Full-Time positions available.

·      
5 working days / week