IT System Engineer

6 days ago

Klang, Selangor, Malaysia Healthy World Lifestyle Sdn Bhd (Ogawa) Full time

Job & Responsibilities:

1) General IT Administration

  • Provide day-to-day IT support
  • Maintain accurate IT asset inventory (hardware, software, licenses, and peripherals).
  • Document IT processes, policies, and system configurations.
  • Ensure compliance with IT and data security policies.

2) Hardware & Software Support

  • Install, configure, and maintain desktops, laptops, printers, and mobile devices.
  • Troubleshoot software applications, operating systems, and office productivity tools.
  • Perform preventive maintenance, upgrades, and patch updates.
  • Support users with hardware/software-related issues to minimize downtime.

3) Network Support

  • Monitor, maintain, and troubleshoot LAN/WAN, Wi-Fi, and VPN connections.
  • Configure and manage firewalls, routers, switches, and other networking devices.
  • Ensure network security, reliability, and performance optimization.

4) SAP Business One (SAP B1) Support

  • Provide first-level SAP B1 support and troubleshooting for end-users.
  • Coordinate with SAP vendors or consultants for escalated issues.
  • Assist in user access, data management, and SAP-related documentation.
  • Support training and guidance for SAP B1 users.

5) Server & Systems Administration

  • Administer and maintain company servers (Windows/Linux environments)
  • Manage Active Directory, user accounts, and access rights.
  • Monitor server performance, storage capacity, and system health.
  • Perform data backup, recovery, and security patching.

6) IT Procurement

  • Source, evaluate, and recommend IT hardware, software, and services.
  • Manage vendor relationships and coordinate purchase orders.
  • Review quotations and ensure cost-effective IT procurement.
  • Maintain records of IT purchases and licensing compliance.

Job requirements:

  • Diploma or Degree in Computer Science, Information Technology, or a related field.
  • Experience knowledge of SQL (MySQL and MSSQL) is an advantage
  • Experience with SAP B1 is an advantage
  • Basic knowledge of networking, firewall, data backup and server administration
  • Proficiency in English & Mandarin
  • Able to speak, read and write in Mandarin to liaise with China colleagues & customers
  • Strong problem-solving skills with the ability to learn quickly and work independently.
  • Willing to travel on local and overseas assignments

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