Customer Service- English Speaker

2 days ago


Johor Bahru, Johor, Malaysia Trinity Workforce Solution Sdn Bhd Full time 26,000 - 30,000 per year

If interested, Kindly share your CV at

Customer Service : E-Hailing & Deliveries Service (Singapore Market) - English Speaker

Shift : Rotational Shift (Earliest: 6am - 3pm , Latest: 10pm - 6am)

Working days : 6 days (rotational)

Salary: Basic RM 2,100 + Night Shift RM300 + KPI Allowance RM 400

Annual Leave - 12 Days

Medical Leave - 14 Days

Additional leave details will be provided during the onboarding process

Job Details :

-Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.

-Exceeding customer expectations in terms of customer service and providing accurate information.

-Working in a team to achieve the required KPI elements and SLA.

-Good computer literacy

Shuttle Services Provided "

Skudai

Taman U

Mutiara Rini

Lima Kedai/Rumah Iskandar Malaysia

Gelang Patah

Larkin

City Square

Danga Bay

Perling

Tampoi

Paradigm Mall

Bukit Indah

Job Types: Full-time, Contract

Contract length: 24 months

Pay: RM2, RM2,100.00 per month

Benefits:

  • Professional development

Work Location: In person



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