Design Studio Manager

Scale a Design Culture that Powers the Future of Financial Access Across Southeast Asia

At BJAK, we believe design is not just about aesthetics — it's about clarity, usability, and creating intuitive experiences that make financial services radically more inclusive. We're looking for a Design Studio Manager to lead our fast-growing design team and champion world-class design execution across products used by millions in Southeast Asia.

This hybrid role is based in Malaysia. You'll report to the Head of Product and work cross-functionally with product, engineering, marketing, and leadership to scale design processes, build team rituals, and drive both creative excellence and strategic design thinking.

Why This Role Matters

• You'll lead and scale a high-performing design team across multiple disciplines (UX, UI, product design, visual).

• You'll ensure consistency, quality, and efficiency in design output across product lines.

• You'll shape the design roadmap and elevate our product experiences through strong creative leadership.

• You'll build systems, rituals, and standards that enable designers to do their best work.

What You'll Do

• Manage and mentor a growing team of designers across disciplines and seniority levels.

• Oversee the end-to-end design process: from research and ideation to delivery and handoff.

• Develop and maintain our design system, toolkits, and brand-aligned UI/UX standards.

• Partner with Product, Tech, and Marketing to ensure a cohesive, user-centered experience across all touchpoints.

• Set design KPIs and regularly review design quality, efficiency, and impact.

• Build hiring processes and participate in talent evaluation for design roles.

• Foster a strong design culture of critique, collaboration, and experimentation.

You'll Thrive Here If You...

• Are passionate about building processes and teams, not just products.

• Can confidently switch between high-level strategy and design ops details.

• Know how to bring out the best in others and are comfortable giving and receiving feedback.

• Thrive in a fast-paced, execution-focused startup environment.

• Care deeply about consistency, scalability, and user outcomes over trends.

Requirements

• 6+ years of design experience, with 2+ years in a design leadership or management role.

• Strong portfolio showing product design and team management experience.

• Deep understanding of modern UI/UX practices, tools, and systems.

• Experience leading multi-disciplinary teams across multiple concurrent projects.

• Strong communication and stakeholder alignment skills.

• Based in Malaysia and open to hybrid work from our HQ in Petaling Jaya.

Our Team & Culture

We're a lean, high-performance team that moves fast and holds a high bar. Titles don't matter here - output, integrity, and ownership do. Everyone is expected to roll up their sleeves, contribute meaningfully, and take initiative.

We reward people who think like owners. We value speed, clarity, and relentless ownership. If you're hungry to grow and care deeply about excellence, this is your kind of environment.

Why Join BJAK

• Above-market remuneration

• Accelerated career growth and leadership exposure

• Mission-driven work with real impact

• Collaborative, inclusive, and flat team culture

• Ideas and ownership matter more than titles

• High autonomy and unlimited learning potential

About BJAK

BJAK is Southeast Asia's largest insurance and financial services platform. Headquartered in Malaysia, we help millions of users access affordable, transparent, and simplified financial products through Our proprietary technologies—from custom APIs to AI-powered engines - are designed to make complex services like insurance and investments accessible and intuitive.

We operate across Malaysia, Thailand, Taiwan, and Japan, and are building next-gen AI systems to transform how financial services are delivered in the region.

If you're ready to think big, move fast, and help build the teams that build the future—apply now.

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