Customer Experience

ROLE: Customer Service - Japanese SpeakerNOTE: JLPT N1 or N2 is required (Local Malay)Location: Kuala Lumpur, Malaysia. Salary: RM 8,000 basic + RM 300 KPI allowance Language: Japanese Work Hour: Monday Friday (8am – 5pm) Education: Diploma and above holder Joining Date: 24th November 2025. Headcount: 8 Experience: Customer Service experience.Project...

ROLE: Japanese- Customer Service Location: Kuala Lumpur Sentral, Malaysia. Total Salary: RM 9,000+ RM 300 KPI AllowanceProject: Travel Account (Airline)Language: JapaneseHeadcounts: 10Work hour: Rotational shift (5 days a week, 2 days off)Joining Date: ASAPEducation: Diploma & DegreesExperience: at least 1 Customer Servie experience. Primary Job...

About the Role:As a Customer Success Manager, you will be responsible for providing complete support to the Philippines customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management.What will you do:Drive the product adoption to...

ROLE: Japanese - Customer ServiceLocation: Kuala Lumpur, Malaysia. Salary: RM 9,000 basic + RM 300 KPI allowance Language: Japanese Work Hour: Monday Friday (8am – 5pm) Education: Diploma and above holder Joining Date: 24th November 2025. Headcount: 8 Experience: Customer Service experience.Project OverviewThe Swiss-based shoe brand offers a wide range of...

The RoleThe Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team. This role ensures that IT support services are delivered efficiently, meeting SLAs and customer satisfaction goals. The Senior member be performing day to day service desk task and will guide/mentor analysts, handle escalations,...

The CompanyTried, tested, trusted, Geoteric is the Home of AI for Energy. Already the global frontrunner in AI seismic interpretation software, we're entering an exciting phase of growth, backed by a new investment group.Our interpretation software is used across the energy industry, enhanced in recent years with revolutionary, first-to-market AI...

ResponsibilitiesPromptly responding to customer queries via email, live chat, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers' issues.Identifying common problems and escalating them to management, along with...

Job SummaryJoin Standard Chartered as a Senior Experience Designer, where you will be pivotal in shaping the digital user interfaces that drive client engagement across diverse platforms. In this role, you will design and champion the user experience for both mobile and web applications, focusing on crafting intuitive, appealing, and highly functional...

Purpose of this PositionLead and coach Service Delivery Managers/Supervisors to oversee the operation to ensure high quality service, effective and optimized operation and client satisfaction; Explore business growth opportunities and drive business growth; Lead and coach Service Delivery Managers/Supervisors on client management, account planning and...

Rakuten Insight MalaysiaRakuten Insight Malaysia Sdn Bhd is subsidiary of Rakuten Insight Global, Inc., Asia's leading experts in online marketing research, serving market researchers worldwide by utilizing its quality proprietary online panels, in-depth local knowledges / insights, and extensive fieldwork experience. Our active, rich, and diverse panels...