Customer Service Specialist I
1 week ago
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Job Requirements- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
- Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
- Handling escalated and unresolved calls from less experienced representatives.
- Recognizing sales opportunities and preventing the loss of existing business.
Generally requires Bachelors degree in appropriate field or local equivalent.
Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork-
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