Customer Service Associate

We are looking for a customer-oriented and bilingual individual (English/Thai) to join our team as aCustomer Service Associate. In this role, you will assist customers through multiple communication channels, including calls, chats, emails, and social media platforms. While providing exceptional customer service is your primary focus, you will also have the...

Job ResponsibilitiesMaintain strong knowledge of leading e-commerce products, policies, and servicestandards.Provide excellent customer service with clear verbal and written communication andempathy.Handle inbound and outbound calls.Investigate and resolve issues raised by buyers, sellers, customers, or creators (orders,logistics, account issues,...

Job Scope / Responsibilities :The role includes providing pre and post-sales support, preparing quotations, and following up on sales enquiries. The role also involves conducting sales visits, building strong customer relationships, and supporting marketing activities such as conferences and other promotional events.Requirements :Diploma and aboveCandidate...

JOB PURPOSE:At Transcosmos Malaysia, the E-Commerce Associate acts as an extension of our clients' businesses, ensuring the effective management and execution of their e-commerce strategies. This role includes identifying and presenting new opportunities for our clients. You will collaborate closely with other internal departments to deliver best-in-class...

Based in KL Sentral | Level UP, NU Tower Sentral,2, Jalan Tun Sambanthan, Kuala Lumpur Sentral, 50470 Kuala LumpurRotational Shifts (24/7) | 9 hours per shift | 5 days' work & 2 days off per weekPosition Summary: The Client Service Associate is to help support advertisers worldwide through chat, email, and callbacks.Duties and Responsibilities:Understand...

Job Role: Customer Service (Social Media)- Traditional MandarinLocation: KL SentralSalary: Upto RM4,001 + RM800 KPIShift: 24/7 Rotational ShiftStart Date: 22 DecemberContract Type: PermanentLanguage: Mandarin Traditional (Local Candidates Only)Qualification: SPM / Fresh Graduates / DiplomaAbout the RoleWe are urgently hiring Mandarin Traditional–speaking...

BECIS is a leading Energy as a Service (EaaS) provider to high quality commercial and industrial customers. With the EaaS model, BECIS group leverages on its deep technical expertise and strong balance sheet to finance, develop, design, construct and operate onsite complex energy solutions through long-term contracts to help our industrial customers meet...

Role and Responsibilities:• Provide front-line support to our customers via live chats, phones, and email.• Answering queries and resolving client issues regarding our products, platforms, and promotion.• Address customer feedback as well as complaints professionally.• Record and update customer data and other relevant information when necessary.•...

Position: Customer Service Team LeadLocation: Kuala LumpurLanguage: Japanese (Able to speak read and write)Working hours: Business hours, 5 days working 2 days rotational offSalary: up to RM15kRole Overview:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics...

About HytechHytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and...