Network Support Engineer

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia LIVOTEC RESOURCES LLP Full time

Minimum Certificate, Diploma, or Degree in IT-related fields.

Possess Cisco certifications such as CCTRS, FLDTEC, or CCNA (mandatory).

Minimum 1–2 years of experience in network support or related field.

Familiar with network devices such as routers, switches, core switches, and access points (APs) — especially Cisco products.

Good understanding of Cisco IOS installation, upgrading, and configuration.

Proficient in using remote access tools such as PuTTY, HyperTerminal, or similar applications.

Strong knowledge of console cable connections and remote troubleshooting techniques.

Able to communicate fluently and confidently in English (spoken & written).

Must have own transportation (car) and a valid driving license.

Male candidates only, aged 25–45 years old.

Job Responsibilities

Provide network support and troubleshooting for client sites (on-site and remote).

Perform configuration, installation, and upgrading of Cisco network devices.

Respond to support calls and ensure timely resolution of network issues.

Handle remote connections and system access for maintenance purposes.

Travel as required for outstation support or urgent on-site visits.

Work on a rotational shift basis (day/night).

Maintain high commitment, discipline, and professionalism in all tasks.

Benefits

Night shift allowance

Mileage, parking, and toll reimbursements

Medical outpatient coverage


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