Network Support Engineer( Banking

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

Position: Network Support Engineer( Banking)

Tenure: 1-Year Contract (Renewable)

Salary: Open for negotiation

Responsibilities

  • Provide day-to-day network support and operational assistance
  • Monitor network systems and alerts to ensure availability and performance
  • Perform basic troubleshooting and resolve network-related incidents
  • Escalate complex issues to L2/L3 teams and vendors when required
  • Support network maintenance, patching, and upgrade activities
  • Assist with implementing network changes following change management procedures
  • Maintain accurate incident records, logs, and documentation
  • Ensure compliance with security policies and banking standards
  • Support UAT and production environments when required

Job requirements

  • Degree in IT, Computer Science, Network Engineering, or related field
  • 1–3 years of experience in network support / network operations
  • Basic knowledge of LAN, WAN, TCP/IP, DNS, DHCP, VLAN
  • Experience monitoring networks using NOC / monitoring tools
  • Ability to perform basic troubleshooting for network connectivity issues
  • Familiarity with routers, switches, and firewalls
  • Understanding of ITIL processes, incident and change management
  • Willing to work shift hours (if applicable)
  • Good communication skills and ability to work in a team
  • Banking or financial services experience is an added advantage

Job Type: Contract

Contract length: 12 months

Pay: RM12, RM15,000.00 per month

Work Location: In person


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