Network Support Engineer( Banking
6 days ago
Position: Network Support Engineer( Banking)
Tenure: 1-Year Contract (Renewable)
Salary: Open for negotiation
Responsibilities
- Provide day-to-day network support and operational assistance
- Monitor network systems and alerts to ensure availability and performance
- Perform basic troubleshooting and resolve network-related incidents
- Escalate complex issues to L2/L3 teams and vendors when required
- Support network maintenance, patching, and upgrade activities
- Assist with implementing network changes following change management procedures
- Maintain accurate incident records, logs, and documentation
- Ensure compliance with security policies and banking standards
- Support UAT and production environments when required
Job requirements
- Degree in IT, Computer Science, Network Engineering, or related field
- 1–3 years of experience in network support / network operations
- Basic knowledge of LAN, WAN, TCP/IP, DNS, DHCP, VLAN
- Experience monitoring networks using NOC / monitoring tools
- Ability to perform basic troubleshooting for network connectivity issues
- Familiarity with routers, switches, and firewalls
- Understanding of ITIL processes, incident and change management
- Willing to work shift hours (if applicable)
- Good communication skills and ability to work in a team
- Banking or financial services experience is an added advantage
Job Type: Contract
Contract length: 12 months
Pay: RM12, RM15,000.00 per month
Work Location: In person
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