Head of IT Governance

3 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time $120,000 - $180,000 per year

Role Overview

We are seeking an experienced and strategic leader to join our IT team as the
Head of IT Governance and Vendor Management
. This pivotal role involves managing IT risks, ensuring robust governance frameworks, overseeing change management processes, and maintaining strong vendor relationships.

This role is pivotal in leading the transformation journey, addressing systemic issues, and fostering a culture of accountability and innovation within the GCDIO organization.

The successful candidate will act as a trusted advisor to the GCDIO and other senior leaders, contributing to a culture of operational excellence and regulatory compliance.

Key Responsibilities:

IT Governance & Risk Management


• Develop, implement, and maintain IT governance frameworks, ensuring alignment with regulatory requirements, industry standards, and best practices.


• Lead IT risk management initiatives, including identifying, assessing, and mitigating risks to ensure compliance with internal policies and regulatory expectations.


• Ensure timely and accurate reporting of IT risks and compliance metrics to management, risk committees, and board committees.


• Manage IT audits, both internal and external, ensuring readiness and swift remediation of findings

Establish and enforce policies, standards and procedures that guides IT/Digital Innovation.

Change Management


• Establish and enforce structured management protocols for IT systems and processes.


• Leverage change management in process improvement frameworks to drive efficiency and enhance user satisfaction.

Vendor Management


• Design and implement a comprehensive vendor management framework that aligns with organizational goals and IT governance standards.

Co-lead the evaluation, selection, and onboarding of IT vendors, ensuring optimal cost, quality, and compliance with organizational requirements.

Establish and oversee vendor performance metrics (SLAs/KPIs), conducting regular reviews to ensure adherence to contractual obligations and quality standards.


• Foster strong relationships with key vendors to ensure alignment with the bank's operational and strategic priorities.

Identify, assess, and mitigate risks associated with third-party vendors, including operational, financial, and compliance risks.

Growth and Innovation

  • Champion Governance and Change management as a tool for driving innovation. In
    achieving customer centric and operational efficiency goals
  • Assist and ensure alignment with vendors to identify and integrate new technologies and solutions that adhere to IT governance frameworks and organizational strategies.

Skills and Qualifications

Essential


• Proven experience in governance, risk management, and/or change management, customer experience strategy, process improvement and vendor management.


• Strong leadership qualities with the track record of inspiring teams and delivering transformational results.


• Exceptional communication skills, with the ability to prepare and present high-quality reports to senior leadership and board committees.

Why Join Us?

Comparing similar roles across leading financial institutions, this position offers:

  • Work closely with the GCDIO in a transformative leadership capacity, with opportunities to shape the bank's IT governance landscape.
  • Be part of an organisation that values innovation, customer satisfaction and operational excellence.
  • Lead governance and change management initiatives across a dynamic IT environment with opportunities to influence digital transformation.

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