Information Technology Executive
2 weeks ago
Key Responsibilities1. IT Operations & Support
- Provide daily technical support for hardware, software, printers, and networking issues for all departments.
- Manage and monitor company servers, network devices, storage, and security systems.
- Install, configure, and maintain operating systems, applications, and IT tools.
- Troubleshoot and resolve system, email, or network connectivity issues promptly.
- Maintain IT asset inventory, license tracking, and periodic maintenance schedules.
- Ensure data backup and recovery processes are properly executed and tested.
2. IT Infrastructure & Network Management
- Assist in planning, building, and maintaining IT infrastructure, including LAN/WAN, Wi-Fi, and firewall systems.
- Support new site or office setup (network cabling, server room preparation, user setup).
- Coordinate with vendors and service providers for IT equipment, internet lines, and maintenance contracts.
- Implement and monitor cybersecurity policies, access control, and data protection measures.
3. Software Development & Integration (Added Advantage)
- Participate in in-house software or web application development projects.
- Collaborate with different departments to understand operational workflows and propose digital solutions.
- Support integration between existing systems (ERP, HRM, Jotform, etc.) and new software tools.
- Conduct testing, documentation, and deployment of developed or integrated applications.
- Provide training or guidance to users on newly developed systems.
4. System Administration
- Manage user accounts, permissions, and access control in Active Directory or equivalent systems.
- Monitor server health, performance, and security logs regularly.
- Schedule and implement system upgrades, patches, and configuration changes.
- Maintain IT documentation, policies, and SOPs for audit and compliance purposes.
5. Continuous Improvement
- Evaluate new technologies and recommend upgrades or digital transformation initiatives.
- Support management in IT budgeting, cost optimization, and procurement planning.
- Provide input on automation or workflow improvement through IT tools.
Qualifications
- Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
- Minimum 2–3 years of experience in IT support, system administration, or infrastructure management.
- Strong knowledge of Windows and/or Linux server environments, networking fundamentals, and troubleshooting.
- Experience in software development (e.g., Python, PHP, JavaScript) or database management (MySQL, MSSQL) is an advantage.
- Experience in software integration (API, system linking, workflow automation) is a plus.
- Hands-on experience in setting up IT infrastructure, cabling, and networking is preferred.
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