Atlassian Solutions Architect

Responsibilities

Responsibilities

1. Atlassian Architecture & Governance
2. Design, implement, and maintain enterprise-level solutions across the Atlassian ecosystem (Jira Software, Jira Service Management, Confluence, Bitbucket, Jira Align, Bamboo).
3. Define and enforce governance standards for workflows, schemes, permissions, and automation.
4. Architect integrations between Atlassian tools and external systems (CI/CD, monitoring, collaboration platforms, cloud services).
5. Optimize tool performance, scalability, and security in line with organizational best practices.
6. Provide technical consultation to Business/System Analysts and Project Managers on Atlassian solutions.
7. Team Leadership & Delivery Management
8. Lead and mentor a team of Atlassian administrators, developers, and support engineers.
9. Scope, estimate, and plan work, delegating tasks and ensuring project delivery within agreed timelines.
10. Conduct code/configuration reviews, maintaining high quality and compliance with standards.
11. Foster a collaborative and knowledge-sharing environment, driving continuous improvement and innovation.
12. Facilitate regular knowledge-sharing sessions to enhance team expertise in Atlassian technologies and Agile delivery practices.
13. Collaboration & Stakeholder Management
14. Work closely with Agile teams, IT, and business stakeholders to ensure Atlassian solutions align with business objectives.
15. Partner with delivery managers and product owners to support Agile transformation and DevOps adoption through Atlassian tools.
16. Communicate effectively with clients and colleagues, including regular collaboration with EU-based stakeholders.
17. Provide clear reporting, dashboards, and insights for leadership and project visibility.
18. Continuous Improvement & Innovation
19. Evaluate, recommend, and implement marketplace apps, custom scripting (e.g., Groovy/ScriptRunner), and automation to enhance workflows.
20. Champion best practices in Atlassian usage, Agile project management, and ITSM delivery.
21. Stay updated with Atlassian's product roadmap and industry trends, proactively introducing improvements.

Requirements

1. Bachelor's or Master's degree in Information Systems, Computer Science, or related fields.
2. 10+ years of experience in software engineering, architecture, or related technical roles, with a strong background in SaaS, cloud, and enterprise platforms
3. 8+ years in enterprise customer-facing roles, including consulting, solution architecture, or technical leadership
4. Demonstrated expertise in designing and implementing large-scale, distributed systems and cloud-native architectures (AWS, Azure, GCP preferred)
5. Deep knowledge of security, compliance, regulatory frameworks relevant to enterprise environments and performance optimization in Atlassian deployments.
6. Proven expertise in:
   Forge Development, building secure, scalable Forge apps using TypeScript, , and Atlassian Forge CLI.
7. Jira administration (workflows, schemes, automation, permission management).
8. Confluence knowledge base design and governance.
9. Bitbucket/Git branching strategy, integration with CI/CD pipelines.
10. Marketplace apps (e.g., Tempo, Insight/Assets, BigPicture) and custom automation.
11. API/REST integration and scripting (Groovy/ScriptRunner, Automation for Jira).
12. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban) and how Atlassian tools enable them.
13. Experience leading and mentoring teams, with strong delegation and coaching skills.
14. Excellent communication and stakeholder management skills, with the ability to work across global teams.
15. Flexible, adaptable, and able to work under tight deadlines in dynamic, customer-driven environments.

Life at Arvato Systems Malaysia:

Are you ready to join a team that continuously nurtures creativity, champions entrepreneurship, and values every individual's contribution? Our agile and collaborative culture cultivates empowerment through ownership, trust, and respect. Within this environment, we innovate through value creation and delving into technology, shaping boundless possibilities in our ecosystem.

What's in it for YOU:

• Innovate Fearlessly: We fearlessly challenge the status quo. Innovation runs deep within our core, and we're continually seeking groundbreaking solutions. Your ideas matter, and we offer the platform for them to flourish.
• Invest in Growth: We prioritize your professional development with diverse learning, mentorship, and resources nurturing your growth through ample training opportunities.
• Work-Life Harmony: At our company, we prioritize work-life harmony, championing flexibility, and support to ensure your welfare. Your mental wellness is our priority. We're committed to fostering a healthy balance between work and personal life for a happier, healthier you.
• Attractive Benefits: Our flexible benefits package is designed to cater to your individual needs, complemented by exclusive perks such as Birthday Leave, Family Care Leave, and sponsored meals.
• Collaboration over Competition: Teamwork isn't just an idea here - it's our way of life.
• Thriving on Diversity: Embracing unique viewpoints and backgrounds, we ensure Equity and Inclusivity are at the heart of our success.
• Celebrate Success: From big wins to small victories, every achievement deserves its moment in the spotlight. From project milestones to personal goals and team triumphs, we're all about raising the flag high for success
• Wellness & Well-being are Fundamental: We view wellness as more than personal health - it's the foundation of our caring, connected community. This emphasis on well-being drives our culture of rapid exploration and learning, propelling us forward together.
• Uniting through Fun: From annual company trips to quarterly team outings, we build trust and camaraderie by engaging in enjoyable activities together.
• Giving Back: Rooted in our values, we actively engage in initiatives supporting meaningful causes that benefit society. Our commitment to Corporate Responsibility is the cornerstone of our journey toward excellence.

Join Arvato Systems Malaysia for a transformative career journey. Our commitment to fair opportunities means we value skills and performance above all else - everyone is welcome to build a brighter future together.

Data Protection Notice:

In accordance with the Personal Data Protection Act (PDPA) 2010, the personal information you submit will be used solely for recruitment and selection purposes related to this vacancy. Your data will be retained until the successful candidate has been hired and officially onboarded. Thereafter, unless you have provided explicit consent for us to consider you for future opportunities, your data will no longer be actively retained in our recruitment system in line with our data protection practices.