Operations Associate/Manager

4 days ago

Labuan, Malaysia Fusang Full time 100,000 - 120,000 per year

Roles and Duties

  • Oversee technology platforms and operational workflows for our digital asset exchange, including tokenization, custody and related services.
  • Manage client onboarding, account opening, asset transfers, trade settlement, reporting, reconciliation, token issuance, listing evaluations, cap table management, and client support.
  • Collaborate in cross-functional team on new business initiatives and launches.
  • Conduct due diligence and handle client inquiries.
  • Assess and evaluate listing applications.
  • Ensure smooth and efficient platform operations, troubleshoot issues, and recommend improvements.
  • Maintain operational documentation and manuals.
  • Work with external partners to ensure seamless integration.
  • Partner with technology department to resolve user issues and support product development. Perform UATs and suggest enhancements.
  • Collaborate with business department to enhance user experience.
  • Assist compliance department with regulatory reporting and internal controls.
  • Contribute to ad-hoc projects and support overall business operations.
  • Be a proactive team player in a lean, international team.

Qualifications

  • Bachelor's degree in Finance, Economics, IT, or related fields.
  • 2-8 years of experience in financial institutions, banking, brokerage, or crypto exchanges.
  • Knowledge of cryptocurrency, blockchain, trading, and capital markets is definitive advantage.
  • Proficient in English (written and verbal).
  • Flexible, hands-on, and able to multitask under pressure.
  • Strong analytical, problem-solving, communication, and teamwork skills.
  • Preference for candidates based in Malaysia.

Join our dynamic digital asset exchange team and contribute to the future of finance

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