Routing Executive
2 days ago
Job Description:
Internal Support & Communication
Handle daily inquiries from internal teams (NOC, commercial, and finance).
Raise QOS (Quality of Service) issues to NOC.
Route & Cost Management
Monitor Profit & Loss.
Make decisions on route management to optimize cost and efficiency
Supplier & System Management
Upload supplier rates into the system within the required timeframe.
Operational Oversight
Oversee daily operations and support process improvements.
Participate in rotated weekend duties.
Data Analysis & Reporting
Analyse bilateral agreements and traffic trends for swap inventory control.
Education & Experience
- Higher Diploma in Telecommunications or a related field.
- Fresh graduates or candidates with at least 1 year of experience in voice routing/quality checking.
- Technical Knowledge:
Experience with Routing Module and Assure system is preferred.
Basic knowledge of data processing. Communication & Teamwork:
Good command of written and spoken English.
Team player with strong collaboration skills.Personal Attributes:
Proactive, responsible, and willing to learn.
Strong analytical and problem-solving skills.- Work Flexibility
Ability to work independently.
Willing to take on rotated weekend duties.
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