Senior Executive Administration cum Customer Relationship

3 days ago

Greater Kuala Lumpur, Malaysia Malton Berhad Full time 60,000 - 120,000 per year

We Are Hiring: Senior Executive, Administration cum Customer Relationship Management

Kuala Lumpur · Full-Time

Responsibilities:

  • Prepare pre-VP documentation and liaise with 1 Pavilion and Mall Marketing Department
  • Organise VP kits, key pouches, and ensure all VP forms are included
  • Provide back-up support to the Customer Care Coordinator team
  • Manage and compile Unit Assistance Forms (UAF) for urgent unit issues during DLP
  • Liaise with technicians, project management, and contractors to resolve UAF issues
  • Record, track, and file all UAF data accurately and ensure sign-offs are completed
  • Maintain an efficient complaint tracking system to ensure timely resolution
  • Oversee office administration, cleanliness, and filing of all documents
  • Manage staff attendance, claims, and overtime submissions to Group HR promptly
  • Ensure office equipment and supplies are well maintained and stocked
  • Perform any other duties as assigned by the Superior

Requirements:

  • Minimum Diploma holder in any field
  • At least 3 years of relevant experience
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Pleasant personality and a team player

Apply via DM or email

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