Operations Support Officer

3 days ago


Kulai, Johor, Malaysia TRANSPAK SPECIALIZED PACKAGING SDN BHD Full time

Requirements:

  • Ensuring that customers have a positive experience when interacting with a company or organization.
  • Answering customer inquiries and providing information about products or services.
  • Prepare official quotation for customer on products enquire.
  • Processing orders received from customer for products or services.
  • Prepare invoice for customer for products and services supplied.
  • Maintaining accurate records of customer interactions and transactions.
  • Following up with customers to ensure their satisfaction with products or services.
  • Handling complaints or concerns from customers and finding solutions to their problems.
  • Collaborating with other departments to address customer needs and concerns.
  • Keeping up-to-date with product and service information to provide accurate and helpful responses to customers.
  • Adhering to all company policies and procedures and maintaining a professional and courteous attitude towards customers and co-workers.
  • Any others task assigned from time to time.

Responsibility

  • To support and coordinate procurement activities

  • Prepare and compile reports following prescribed formats.

  • Generate report timely as requested.

Job Type: Full-time

Pay: From RM2,500.00 per month

Benefits:

  • Free parking
  • Professional development

Work Location: In person



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