Technical Account Manager

2 days ago

Malaysia GenScript ProBio Full time $60,000 - $120,000 per year
About GenScript
GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.
GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.
About ProBio
ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio's total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. 

Job Scope:

  • Take full responsibilities of the daily operation of customer service function to handle all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.
  • Provide primary technical advice to customers with practical information and tools; identify and interpret customers' requirements, shape these requirements to fit company research & manufacturing capabilities and communicate these to customers
  • Work closely with Sales Account Managers as a consultant to clients on technical matters to improve customer satisfaction. Solve technical and order issues for the customers to maintain customer relationship together with sales managers
  • Arrange telecommunications and give technical presentations to customers

Job Requirements:

  • Master's degree or PhD in relevant life science fields including but not limited to cell biology, immunology, and molecular biology
  • 2-3 years of commercial experience will be an advantage
  • Ability to communicate fluently in both English and Chinese, verbally and in writing (as this role works closely with some Chinese speaking clients and colleagues)
  • Good presentation skills with scientific content
  • Customer-focused, proactive/action-oriented with good business acumen
  • Previous industry experience in a similar commercial role will be an advantage
  • Highly motivated individual with excellent communication, organization and time management skills

Location: Malaysia (home-based)

#GS

#LI-CT1

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.

Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform. 

  • Technical Account Manager

    2 days ago

    Malaysia AB InBev Full time 80,000 - 120,000 per year

    About UsAB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America, Europe, Asia, and Africa.About BEESBEES, our ambition is – and always will be – to put customers at the heart of...

  • Technical Account Manager

    2 days ago

    No city, , Malaysia Everbridge Full time 120,000 - 240,000 per year

    Technical Account Manager - MalaysiaEverbridge is a rapidly growing US company expanding internationally.  We are seeking an experienced Technical Account Manager (TAM) to support large clients.Reporting to the Director of Professional Services, the TAM will represent Everbridge as a member of our client's business continuity team during the deployment, and...

  • Technical Manager

    2 days ago

    Malaysia MHUB Full time 120,000 - 240,000 per year

    Responsibilities:Manage development team consisting of Technical Leads, Senior Software Engineer and Software Engineers Define and manage resource plan together with the Product Manager aligning to the project scheduleProvide technical guidance and leadership and coach team members. Responsible for current and forward resource management, team building and...

  • Technical Sales Manager

    2 days ago

    Malaysia Vertiv Group Full time 120,000 - 200,000 per year

    DescriptionRegional Technical Sales Manager – Infrastructure Solutions (Data Center Industry)Role Overview:We are seeking a highly skilled and motivated Technical Sales Manager to lead infrastructure solution selling within the data center industry across the Asia-Pacific region. This role combines technical expertise, solution selling skills, and business...

  • Technical Lead

    2 days ago

    Malaysia MHUB Full time 60,000 - 120,000 per year

    Responsibilities:Participate in requirement, design, implementation, testing and support of custom banking solutions, which include features enhancements, new functionalities, back-end systems integration and production defectsAccountable for ensuring there is no gap between business requirements and technical implementation.Responsible for architecture and...

  • Technical Project Manager

    2 days ago

    Kulim ASML office, Malaysia ASML Full time 120,000 - 240,000 per year

    Introduction to the jobThe Technical Program Manager ensures smooth performance on suppliers side and enables ASML Design & Engineering to perform and execute ASML Product Generation Process. The Technical Program Manager works on de-risking the ASML product roadmap by developing technical capabilities in supplier landscape in time, responsible for...

  • Technical Writer

    2 days ago

    Malaysia Appspace Inc. Full time

    **About Appspace**: At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections,...

  • Technical Assistant

    2 weeks ago

    Malaysia Petroplan Full time

    KEY OBJECTIVES Assist Geologist and Geophysicist to maintain standard technical drawing, guided and monitor by senior staff. PRINCIPAL ACCOUNTABILITIES Draft and complete various scale of drawing using computer software. Preparing and plotting topography maps, seismic and well log. Produce, re-produce and update schematic diagrams within...

  • Lead Specialist

    2 weeks ago

    Malaysia AIA Group Full time

    Bring your career aspirations to life with AIA!To manage and to ensure successful delivery of Privileged Account Management (PAM) operations. To ensure security compliancy, up-to-date and accurate inventory, solid operational processes in place, reporting and monitoring, etc. **Roles and Responsibilities**: - Responsible for monitoring, remediating, and...

  • Technical Sales Support Specialist

    1 week ago

    Malaysia GENO Management Full time

    Position : Technical Sales Support Specialist Salary : Up to RM 5,000 (Exclude Allowances) Location : Desa Aman Puri, Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job Scope** - This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D...