guest services executive

2 days ago

Janda Baik Pahang, Malaysia A LITTLE FARM ON THE HILL Full time 30,000 - 60,000 per year

We are an idyllic organic farm and premium farm-to-table restaurant.

Located in the beautiful highlands of Janda Baik just 40 minutes from Kuala Lumpur, we are one of the most reputable restaurants in the country and winner of Tatler's 'Best 20 Restaurants' Award in Malaysia for 2025.

We are looking for a multitasking Guest Services Executive to join our excellent team.  High achieving fresh graduates are encouraged to apply.

Responsibilities include:

  • Guest relations, including handling email bookings & enquiries.
  • Floor service, including waiting tables on lunch service days.
  • Help supervise upkeep and maintenance of guest records & service areas
  • Help ensure restaurant tableware and furniture are in tip top condition
  • Assist with office admin, farm shop merchandising & management

Candidates must have the following attributes:

  • Hard working, confident & creative
  • Friendly, honest & pleasant in appearance
  • Good organisation skills, meticulous & details-oriented
  • Excellent command of written and spoken English.
  • Fit, agile and in good health
  • Able to handle and serve alcohol
  • Possess valid driving license
  • Possess own transport, either car or motorcycle

This is a multi-tasking position that forms part of the core operational team of our restaurant. The candidate is expected to achieve the highest standards of service delivery in the hospitality industry. Prior experience in guest service and / or F&B hospitality is NOT mandatory as training will be provided. Excellent command of spoken and written English is mandatory, as is a friendly, exacting and intelligent personality. Interest in photography, design, food and luxury lifestyle are major advantages.

We offer the following benefits:

  • 5-day work week, Wednesday to Sunday
  • Staff hospitalisation insurance
  • Staff accommodation, if needed
  • Monthly bonus payment
  • Progressive, close-knit work environment surrounded by an idyllic organic farm, cool climate and beautiful forested hills.

Shortlisted candidates are required to undergo a service trial after the initial video interview.

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