Manager Client Management

2 days ago

Petaling Jaya, Selangor, Malaysia DKSH Spain Full time 120,000 - 180,000 per year

Job Summary

Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

General Responsibilities
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
  • Facilitate and lead business integration process for new clients to ensure smooth client integration
  • Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
  • Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
  • Take necessary actions to resolve clients' operational issues/service complaints
  • Lead business communications and business review meetings with clients' management teams 
  • Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
  • Establish and maintain a proactive network of relationships between DKSH and clients
Functional Skills and Knowledge
  • Demonstrate strong understanding of clients' industry/business/products
  • Demonstrate strong client management and communication skills 
  • Proven project management skills
  • Strong analytical background and knowledge of statistical analysis methods 
  • Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
  • Demonstrate fluency in English, both written and spoken
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Education

Bachelor's degree in Business Administration, or an equivalent degree

Scientific degree will be an added advantage for Technology and Performance Materials Business Units

  • IT Client Manager

    1 day ago

    Petaling Jaya, Selangor, Malaysia Upscale Full time 60,000 - 120,000 per year

    Job Title: Client Relationship ManagerOffice: Uptown, PJ Location: Klang Valley (with occasional outstation travel)Reports to: Country ManagerSalary Range: RM5,000 RM10,000 (Basic Salary, no commission for now)About the RoleWe are seeking a dynamic and motivated Client Relationship Manager to be the key contact person for our IT solutions company (backend...

  • Client Engagement Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Monster Interactive Full time 90,000 - 120,000 per year

    Client Engagement ManagerOur Client Engagement team serves as the strategic front line for our clients. They are partners who identify client needs and work to provide thoughtful solutions with measurable results. We don't just strive to solve our client's problems; we challenge ourselves to transform their entire

  • Executive Client Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Scientific Solutions Full time 30,000 - 40,000 per year

    Title: Executive Client ManagementLocation:Petaling Jaya, MY, MYGlobal Business Unit: CGJob Function: Client ManagementRequisition Number: 219864DescriptionJob SummarySupport the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clientsGeneral ResponsibilitiesSupport superior in managing day-to-day...

  • Executive Client Management

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia DKSH Full time 60,000 - 120,000 per year

    Job SummarySupport the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients*General Responsibilities*Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resourcesConduct business analysis to understand market situation and clients'...

  • Client Account Manager

    1 day ago

    Petaling Jaya, Selangor, Malaysia ed-7da0-43d8-817a-6441352ff5ba Full time 40,000 - 60,000 per year

    Key Responsibilities:Manage client requirements and ensure projects are delivered on time, within budget, and meet quality standards.Plan, coordinate, and execute events and exhibitions projects.Prepare costings proposals, quotations, and presentations.Build and maintain strong client relationships.Attend events on-site as needed.Prepare project accounts and...

  • Client Account Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Compulsory Events & Exhibitions Full time 40,000 - 50,000 per year

    Key Responsibilities:Manage client requirements and ensure projects are delivered on time, within budget, and meet quality standards.Plan, coordinate, and execute events and exhibitions projects.Prepare costings proposals, quotations, and presentations.Build and maintain strong client relationships.Attend events on-site as needed.Prepare project accounts and...

  • B2B Client Management

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia MY E.G. Services Berhad (MYEG) Full time 30,000 - 60,000 per year

    Job DescriptionProactively identify and secure new leads in the commercial vehicle and non-motor insurance markets.Conduct telemarketing activities, perform follow-ups, and schedule client meetings.Propose customized insurance solutions that align with each client's unique needs.Develop and sustain strong, long-term relationships with business clients.Act as...

  • Executive, Client Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia MYEG SERVICES BERHAD Full time 24,000 - 36,000 per year

    Location : Zetrix Tower, Empire City, Damansara Employment type : PermanentWorking hours : Monday to Friday, 8.00am – 5.00pmBenefits : Medical Outpatient / Inpatient, Yearly Bonus / Increment, Annual / Medical leavesKey Responsibilites :Proactively identify and secure new leads in the commercial vehicle and non-motor insurance markets.Conduct telemarketing...

  • Client Service Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Macomm Management Services Sdn Bhd Full time 60,000 - 80,000 per year

    Join Our Dynamic Team at Macomm Management Services Sdn BhdFor over three decades, Macomm Management Services Sdn Bhd has been at the forefront of managing marketing and communication industry associations. We are dedicated to delivering impactful management services that empower associations in their mission to transform industries and communities.As we...

  • Sales Client Management Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Zen Clinic Sdn Bhd Full time 2,000 - 3,000 per year

    Sales and Business DevelopmentProactively identify and secure new leads in the commercial vehicle and non-motor insurance markets.Conduct telemarketing activities, perform follow-ups, and schedule client meetings.Propose customized insurance solutions that align with each client's unique needs.Relationship ManagementDevelop and sustain strong, long-term...