Market Director of Revenue Strategy

Additional Information

Job Number

Job CategoryRevenue Management

LocationLe Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470

ScheduleFull Time

Located Remotely?N

Position Type Management

OBJECTIVE OF THIS POSITION

• Functions as the strategic business leader of Revenue Management for the cluster. Responsible for maximizing revenue and profit associated with rooms in the hotels.
• Is accountable for pricing, positioning and inventory management of transient and group business in the hotels.
• Oversees all the processes associated with demand, revenue, forecasting, inventory management and opportunity analysis.
• Works with General Managers and property leaderships to develop and implement hotel sales strategy.
• Identifies future revenue opportunities and effectively communicates strategies to the sales organizations.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2-year experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Revenue Management Projects and Strategy:

• Develops and executes strategic plans for the hotels.
• Provides strategy and revenue management functional expertise to the General Managers and property leadership teams.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Manages inventory to maximize the room revenue of the hotels.
• Ensures hotel strategies conform to brand philosophy and initiative.
• Determines sales strategies and communicates to the property leaderships.
• Establishes and maintains effective and rational pricing strategies for rooms.
• Assists hotels with pricing and provides input on business evaluation recommendations.
• Provides recommendations to improve effectiveness of revenue management processes
• Provides recommendations to properties for Business Transient Sales account strategies
• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

Analyzing and Reporting Revenue Management Data

• Analyzes information, identifies current and potential problems and proposes solutions.
• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.
• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Generates updates on transient segment each period and continually analyzes transient booking patterns.
• Assists with account diagnostics process and validates conclusions.
• Maintains accurate reservation system information.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Analyze STAR information to assist in development of RevPAR Index forecasts.
• Generates yearly room revenue budget for all properties.

Building Successful Relationships

• Develops constructive and cooperative working relationships with others, and maintains them over time.
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
• Communicates brand initiatives, demand and market analysis to hotel leadership/owners.

Additional Responsibilities

• Develops, Mentors and Coaches the Revenue Analyst of the property to grow revenue management talent for the area.
• Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
• Enters, transcribes, records, stores, or maintains information in written or electronic form.
• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.