Customer Service Representative
2 days ago
Job Responsibilities:
• Responsible for China & Taiwan customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
• To exceed customers' expectations in terms of customer service & accurate information
• Work in a team to achieve the required KPI elements and SLA
Requirement:
• Must be able to converse fluently using
Mandarin & English.
• Must be able to
read
and
write
traditional & simplified
Mandarin wordings, and English
• 24/7 shift system (5 days a week, 9 hours a day)
• Education: SPM, UEC, O-level or; and above
• Welcome to apply without work experience
Benefits:
• KPI incentives
• Transportation allowance
• 14 days AL; 14 days ML, 60 days Hospitalization leave
• EPF, SOCSO
• Health and life insurance
• Medical Claim
• Optical + Dental claims
Company Name: IGT Solutions Pvt Ltd (Malaysia)
Location:
Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station)
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
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