OPM Project Project/Prog Mgmt Sr Analyst

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

TITLE: ONE NCR Program Management for Retail – OPM Project Project/Prog Mgmt Sr Analyst

LOCATION: Malaysia

GRADE: 11

Think you know NCR?  Think again  – We have been reinvented

We are NCR, a global tech company—and we run the everyday transactions that make your life easier. We're the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware, and portfolio of services, we make more than 700 million transactions possible every day.

By continually learning about—and pioneering—how the world interacts and transacts, we're helping our customers not only reach their goals but also change the way all of us shop, eat, travel, bank, and connect. Together, we are shaping the future. 

KEY AREAS OF RESPONSIBILITY

• All roles to adhere to OPM CoE governance, policies, rules & reporting practices

• Responsible for project/program delivery excellence – plan & deploy

• Develop and be accountable for the master project/program plan by integrating sub-project plans coordinating all delivery functions (PS, TS, SWM, HWM, HW Ops, HW Eng, & SW Eng, etc.).  Ensure resources are committed and engaged for all project phases

• Responsible for coordinating project/program communications, including compiling project information for reviews and promoting Governance compliance with the project management team

• Decompose project/program into time-phased projects and prioritize key deliverables;

• Assumes full accountability for the overall success of a project through the deployment

• Identify key program metrics/milestones, assess risks and mitigations

• Work with delivery functions to develop mitigation strategies and steps to eliminate or minimize the effects of risk on project plans

• Publish weekly dashboard for Client Operation Leader (COL) and hold project review meetings where needed

• Prepares weekly (or at the frequency requested) client status reports

• Review and evaluate program documentation deliverables for completeness and accuracy;

• Conduct post-implementation review and communicate results to facilitate learning

• Ability to manage projects across various cross-functional teams

• Regularly monitors assigned projects completion against schedule and budget

• Deliver projects on time, on budget, in scope with high quality

• Hold cross-functional teams accountable for their deliverables (PS, TS, SWM, HWM, HW Ops, HW Eng, & SW Eng, etc.)

• Conducts internal and external project kick-off, closures, and transition to business as usual

• Conduct internal and external status meetings, and reporting (tracking timeline, cost, scope).

• Issue and escalation management

• Ensure that transparent transition processes are in place to hand off the site support once the solution on deemed business as usual

• Tracks and documents project's lessons learned

• Updates internal leadership on project status, issue identification and resolution, project risk, etc...

• Builds relationships with client counterparts through formal and informal communication vehicles

• Leads higher-level meetings/interactions with customers such as formal design sessions, project checkpoint meetings, joint application design sessions

Core Competencies for successful performance in this role are:

• Highly developed communications skills (written/verbal) and interpersonal savvy

• Results/action-orientation; project management skills

• Organizational and political agility; developed negotiation skills

• Unquestionable personal code of ethics, integrity, diversity, and trust

• Continuous learner

• Able to navigate successfully within varying degrees of ambiguity in a fast-paced environment

• Ability to work closely with the business leaders and development/implementation/support team

• Strong strategic/financial analysis skills

Preferred Qualifications and Experience:

• 4-8  years Project Management Experience.

• Bachelor's Degree or Diploma + 6 years professional experience.

• The successful candidate will be high-energy, agile-minded, proactive, a direct communicator, highly organized, and committed to driving results.

• Proficient with Microsoft Suite of Applications, QuickBase, SharePoint, and Project Management Methodology/Applications.

• Ability to work in a fast-paced, multi-project environment; prioritization, time management, and organization skills is necessary.

• Good sense of self and strong personal presence

• Willingness to work hard

• The candidate is expected to indirectly manage an extensive team of internal associates from multiple organizations and establish client/stakeholder relationships.

• On the path to PMP Certification

• Strong communication skills

• Knowledge of Retail industry

• NCR Industry Experience a plus; software & services led solutions

PERSONAL ATTRIBUTES

Candidates must demonstrate core competencies in priority setting, process management, planning and organization, managing and measurement of work, innovation management, motivation, strategic planning, and implementation, coupled with the business acumen, political awareness, and perseverance to succeed in a global corporation.

• Able to lead by influence. Confident leading in a highly matrix organization.

• A change agent who courageously stands up and takes action shows a high energy level and possesses a sense of urgency.

• Maintains the highest ethical standards.

• Makes decisions that are based on data and facts.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a  email domain."