Client Servicing Executive

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia AnyMind Group Full time

What You'll Do

Core role:
Manage and nurture client relationships while ensuring campaigns are executed smoothly from planning to delivery. The AM sits at the center of communication, making sure clients, Strategy, and Ops are aligned at every stage. The aim: satisfied clients, successful campaigns, and long-term partnerships.

Client Relationship & Communication

  • Act as the main point of contact for clients, ensuring smooth, clear, and timely communication.
  • Build and maintain strong relationships, ensuring trust and satisfaction throughout campaigns.
  • Understand client needs deeply and translate them into actionable directions for internal teams.

Campaign Planning & Coordination

  • Receive and interpret client briefs; collaborate with the Strategy team to develop strong, insight-driven proposals.
  • Ensure proposals align with client expectations, feasibility, and timelines before presenting.
  • Communicate confirmed scopes and timelines clearly to the Operations team for execution.

Project & Delivery Management

  • Oversee campaign timelines, deliverables, content flow, quality checks, and performance updates.
  • Monitor progress closely with the Operations team to ensure smooth execution and troubleshoot issues proactively.
  • Conduct post-campaign reviews, present performance reports, capture learnings, and recommend next steps.

Growth & Commercial Collaboration

  • Identify upsell, renewal, or cross-sell opportunities based on campaign performance and client needs.
  • Collaborate with BD on commercial discussions for renewals and expansions.
  • Support BD when necessary by providing client insights pre-sale.

Internal Collaboration

  • Work closely with the Strategy team on planning and proposal alignment.
  • Partner with the Operations team to ensure seamless workflow, clear handovers, and strong delivery.
  • Maintain internal communication flow to keep teams aligned and informed.

Who You Are

  • Open to fresh graduates with a Bachelor's Degree in Marketing, Communications, Business, or related fields.
  • Added advantage for candidates with 1–2 years of experience in account management, client servicing, or digital marketing. (Influencer Marketing/social media experience is a big plus).
  • Exceptional communicator — clear, thoughtful, and confident with both clients and internal teams.
  • Relationship-driven, with a natural ability to build rapport and manage expectations professionally.
  • Highly organised and detail-oriented, able to juggle multiple campaigns without missing a beat.
  • Strong problem-solver who stays calm under pressure and handles fast timelines well.
  • Team player who can effectively coordinate between multiple stakeholders.
  • Comfortably understands campaign KPIs, social/influencer dynamics, and basic analytics.
  • Proactive mindset — always spotting potential issues early, and always looking for improvement opportunities.

Why You'll Love It

  • Competitive Salary
  • Performance Review (twice a year)
  • Yearly Performance Bonus
  • Annual MVP Awards
  • Work in a professional, active, international, and dynamic environment
  • Good chance to explore new trends in the digital market

  • Client Servicing Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Full time

    Brand 360 Degree is a boutique brand and marketing consultancy in Malaysia that helps fast growing businesses to build and enhance their brands. We work with brand leaders and innovative Asian brands to build their sustainable competitive advantage through strategy, design, and consistent marketing. Our focus is on developing brand differentiation and an...

  • Client Servicing Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Full time 45,000 - 93,300 per year

    Brand 360 Degree is a boutique brand and marketing consultancy in Malaysia that helps fast growing businesses to build and enhance their brands. We work with brand leaders and innovative Asian brands to build their sustainable competitive advantage through strategy, design, and consistent marketing. Our focus is on developing brand differentiation and an...

  • Client Servicing Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Sdn Bhd Full time 40,000 - 60,000 per year

    Be part of Team Brand360 As part of the Client Servicing team, you will have the opportunity to immerse yourself in real-world projects, learn from seasoned professionals, and contribute to innovative campaigns. Gain hands-on experience in strategic planning, digital marketing, and campaign execution while being part of a collaborative and creative...

  • Account Executive, Client Services

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BookMyShow Southeast Asia Full time

    Company DescriptionFounded in 1999 in India, BookMyShow has grown to become Asia's largest entertainment platform, operating in India, Sri Lanka, UAE, Indonesia, Singapore, and Malaysia. The platform specializes in ticketing services for movies, concerts, theatre, musicals, and sporting events. Headquartered for SEA Product Development in Singapore,...

  • Client Service Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time 40,000 - 60,000 per year

    About the client:Our client is a group of accounting professionals operating across Japan and Asia, specializes in consulting, tax, audit, advisory services, M&A, visa support, and establishing local internal controls.They are seeking a detail-oriented and proactive executive to handle corporate administrative matters for our clients. This role involves...

  • Trust & Client Services Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ZTJX Consultancy Sdn Bhd Full time 30,000 - 60,000 per year

    The Trust & Client Services Executive supports the Sales Manager in managing client relationships, handling documentation, and coordinating between departments to ensure efficient service delivery. This role involves client communication, proposal preparation, and follow-up on company incorporation and licensing processes. The ideal candidate is...

  • Client Services Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia StashAway Full time 80,000 - 120,000 per year

    About JobStashAway is a leading digital wealth management platform that empowers individuals to invest intelligently. We are committed to providing exceptional customer service and support to our clients. We are seeking a highly motivated and experienced Client Service Subject Matter Expert to join our growing team. As a key member of the Client Service...

  • Senior Executive Client Servicing

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time 120,000 - 200,000 per year

    About the roleWe are seeking a talented and driven Senior Executive to join our Client Services team at iCIMB (Malaysia) Sdn Bhd, Kuala Lumpur. As a Senior Executive, Client Services you must be able to demonstrate strong stakeholder management skills and possess proven experience in engaging effectively across various levels. Proficiency in Microsoft Excel...

  • Client Services Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cushman & Wakefield Full time 30,000 - 60,000 per year

    Job TitleClient Services Manager (Commercial Fit Out Projects)Job Description SummaryJob DescriptionKey Responsibilities:Develop and execute business development strategies focused on commercial fit-out projects.Identify new market segments and client opportunities (corporate offices, retail, hospitality, etc.).Conduct market research to stay ahead of...

  • Outsourced Client Service Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Full time 40,000 - 60,000 per year

    About the client:Our client is a group of accounting professionals operating across Japan and Asia, specializes in consulting, tax, audit, advisory services, M&A, visa support, and establishing local internal controls. They are seeking a detail-oriented and proactive executive to handle corporate administrative matters for our clients. This role involves...