Senior Manager

2 days ago

Petaling Jaya, Selangor, Malaysia Radii Global Sdn Bhd Full time 120,000 - 150,000 per year

Key Responsibilities:

  • Must possess a Degree in Computer Science or Information Technology or related field
  • At least 7 years of working experience in IT management capacity
  • Excellent interpersonal and teamwork skills.
  • Strong organizational and time management abilities, with the capacity to prioritize and meet deadlines.
  • Effective problem-solving, change management, and project management skills.
  • Emotional intelligence to lead and motivate diverse teams.
  • Strong analytical and communication skills, both verbal and written

Requirements:

  • Demonstrate strong leadership in managing teams by communicating expectations, setting priorities, and motivating staff, especially during peak project delivery or incident management
  • Develop, review, and execute IT strategies that align with the institution's vision, ensuring adequate resources and staff capabilities to achieve strategic goals
  • Drive IT modernization, digital transformation initiatives by leveraging cloud technologies, automation and industry best practices to enhance operational efficiency and innovation
  • Manage ERP refresh projects and other mission-critical technology deployments in collaboration with business stakeholders and external vendors to meet institutional objectives and ensure successful implementation
  • Manage a portfolio of ongoing projects and continuous improvements that support sustainable growth and alignment with the IT transformation roadmap
  • Oversee IT operations, including Service Desk and infrastructure management and support services to deliver a secure, reliable and user-centric IT service
  • Lead the design, configuration, installation, and maintenance of networks, hardware, software, cloud systems and telecommunication systems to meet the institution digital needs
  • Manage and upkeep of computer and virtual labs and ensuring hardware/software meet the educational and user requirements
  • Promote a strong customer service culture within the IT team by identifying and implementing digital technologies that enhance student and staff experience
  • Analyze IT challenges from multiple perspectives and recommend practical and cost-effective solutions that utilize automation and digital tools where appropriate
  • Assist in managing budgets, procurement, and vendor relations in line with institutional priorities and digital transformation goals in preparing business cases and specifications for investment as needed
  • Implement IT policies and cybersecurity frameworks to safeguard institutional data in ensure regulatory compliance (including Malaysian PDPA) and support ongoing digital initiatives under the guidance of senior leadership team
  • Support IT risk management, internal and external audits, security compliance and disaster recovery planning and execution in ensuring continuous improvement in these areas
  • Foster a culture of innovation, continuous learning and security awareness across the IT organization
  • Communicate and collaborate effectively with academic staff, administrative departments, external vendors and leadership to ensure alignment and successful project delivery

Job Types: Full-time, Permanent

Pay: RM8, RM11,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Available to start immediately?

Work Location: In person

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