Supply Chain Manager, Malaysia

The Company

Hoya Group
: The
Hoya Group
is a diversified multinational company and leading supplier of innovative high-tech and healthcare products. HOYA constantly strives to create new value through innovation based on its advanced optics technologies. Our 36,000 employees in more than 80 countries and regions strive to provide indispensable products and services to contribute to create a healthy and prosperous society.

HOYA Vision Care
: For over 80 years, the
HOYA Vision Care
division, which is a part of the HOYA Group, has been a global leader in optical technology innovation. As a manufacturer of high-quality eyeglass lenses, HOYA continuously strives towards finding the best vision solutions designed to optimally equip eyecare professionals to change the way people see the world every day. Founded in Japan in 1941, HOYA Vision Care has a presence in over 80 countries across the globe today.

The position

The Supply Chain Manager reports directly to the APAC Supply Chain Director, with a matrix reporting line to the Managing Director, Malaysia. Leading an initial team of 16, this role oversees the full spectrum of end-to-end supply chain activities—including demand and supply planning, inventory management, warehouse and logistics operations, and performance reporting.

This position is accountable for managing HOLM and iLens supply chain operations to achieve targeted KPIs and financial objectives, with a strong focus on service level improvement, inventory optimization, and effective communication with internal and external stakeholders.

The role also involves developing and executing HOLM's supply chain strategy in alignment with the company's mid- to long-term business objectives, ensuring strategic priorities are translated into clear, actionable operational plans.

The Supply Chain Manager will foster strong partnerships across supply chain functions, third-party service providers, and local commercial teams to drive operational excellence and deliver key performance outcomes. Success in this role requires strategic thinking, the ability to connect day-to-day operations with broader business goals, and a hands-on, detail-oriented approach to execution.

Key Stakeholders

• Reporting Manager: SCM Director – APAC
• Other Leadership: HOLM Managing Director, Sales Director, and Management Team
• Regional SCM Team
• Local Functions: Close collaboration with Finance, IT, Legal, and other support functions

CORE ROLES & RESPONSIBILITIES -- Key Operational Responsibilities

Supply Chain Management

• Drive performance improvements through cross-functional collaboration and effective stakeholder engagement.
• Monitor operational performance against customer requirements; align workflows with IT, Finance, and other functions.
• Champion process simplification and lead execution of approved improvement initiatives.
• Oversee end-to-end supply chain governance, including planning, customs clearance, logistics, warehouse operations, returns, and related projects.
• Manage 3PL providers to ensure service excellence and cost efficiency; lead cost-reduction initiatives and maintain trade compliance.
• Ensure smooth cross-border movement of goods and equipment in line with business needs.
• Analyze financial reports to develop data-driven strategies; collaborate with Finance and other functions to stay within budget.
• Lead warehouse audits and ensure compliance with ISO standards.

Demand Supply Planning

• Lead monthly S&OP meetings with Commercial/Marketing to consolidate forecasts and prepare short- and long-term plans.
• Validate forecasts against financial and inventory estimates; implement corrective actions where needed.
• Incorporate key business drivers (market trends, promotions, inventory needs) to improve forecast accuracy.
• Collaborate on new product launches and end-of-life planning to minimize obsolescence.
• Manage SKU-level forecasts to optimize inventory and service levels while reducing freight costs.
• Provide accurate KPIs to support business decisions and continuously improve forecast accuracy.

Inventory Management

• Monitor consignment inventory effectiveness and adjust as needed.
• Approve monthly stock orders and purchase submissions.
• Maintain healthy inventory levels, stock accuracy, and minimize out-of-stock situations.

Resource Management

• Optimize team structure, capacity utilization, and resource allocation.
• Build and develop a best-in-class supply chain team; implement succession planning and talent development.
• Ensure compliance with integrity standards and proactively manage operational risks.

Required Candidate Attributes

• Education: Bachelor's degree in Supply Chain Management, Logistics, or related discipline (Science preferred).
• Experience: Minimum 5+ years in supply chain operations with exposure to end-to-end processes; experience in manufacturing or supply environments preferred.
• Technical Skills: Proficiency in ERP systems and supply chain management tools.
• Language: Strong English communication skills; Mandarin is an advantage.

Core Competencies & Leadership Attributes

• Strategic & Results-Driven: Strong strategic thinking, proactive approach, and focus on measurable outcomes.
• Supply Chain & Financial Expertise: End-to-end supply chain management, planning, and financial processes (P&L, COGS) with proven ability to optimise performance.
• Analytical & Continuous Improvement: Data-driven decision-making and process optimisation (Lean/Six Sigma preferred).
• Regulatory Compliance & Quality: Knowledge of standards in regulated industries.
• Project & Operational Management: Skilled in managing multiple projects and hands-on supply chain operations.
• Leadership & People Development: Builds high-performing teams, drives talent growth, and succession planning.
• Change & Innovation: Promotes agility, transformation, and a culture of continuous improvement.
• Visionary & Adaptive: Balances strategic priorities with execution; anticipates challenges and aligns teams to a shared vision.
• Customer & Relationship Focus: Uses insights to deliver value and collaborates effectively across stakeholders.
• Communication & Influence: Strong interpersonal skills; fluent in English and Mandarin.
• Energy & Resilience: Inspires teams, adapts under pressure, and fosters a high-performance culture.

Mobility: Willingness to travel occasionally within Malaysia.