UIUX Manager

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time 60,000 - 120,000 per year

Next Gen BizChannel (NGB) will replace existing . NGB will feature better user experience across multiple business segments and user personas. Products and servicing via the digital platform will also be extended beyond conventional Cash and Trade, transforming NGB to be the single digital servicing channels for CIMB non-retail customers. NGB is a 5-year strategic program with a defined implementation roadmap by product/servicing capabilities and CIMB markets. You will be responsible in providing business requirements and design for non-retail transactional and servicing digital channels. The product focus will be Cash, Trade, Liquidity Management, Loans, Treasury and Cards from user interactive channels perspectives. User experience is paramount and must be relevant across wide spectrum of personas.

Key Responsibilities :

  • Lead the UIUX workstream and assigned module.
  • Provide business requirements and designs align with UI/UX style guides and framework according to the Banking standard.
  • Work within the multiple squads to design and deliver wireframes, user stories, user journeys, mock-ups and prototypes optimized for a wide range of devices and interfaces.
  • Key contributors in ensuring design fit for targeted user personas.
  • Bring user-centered design (UCD) process methods to digital solutions from concept to launch.
  • Work closely with Product Owners, Business and Technology to derive UI/UX solutions.
  • Clearly articulate and defend your design decisions in front of vendors and internal stakeholders.
  • Presents design concepts at stakeholder review meetings and engage relevant meetings/sprints in order to come up with a better design.
  • Implement design patterns, style guides and accessibility guidelines, while contributing to their continuous improvement.
  • Develop creative contents and translate communication into visual design for print and digital media. This includes logo, videos, brochures, website, social media graphic and more.
  • Conduct user surveys and usability testing to understand user needs and behaviors.
  • Analyze competitor products and identifying best practices and area for improvement

Technical/Functional skills

  • Acquire skillset and good grasp of both UX and UI concepts
  • Familiar with the use of Figma. This is mandatory
  • Basic command of web technologies including HTML templates, CSS and JavaScript is mandatory
  • Proficiency in design software such as Adobe Creative suite (Photoshop, Illustrator, InDesign) is essential. Additional skills in video editing software (After Effects, Premiere Pro) are beneficial
  • Develop clear and effective user interfaces to achieve both product and business goals
  • Maintain and define the visual and UX patterns for our products to cultivate a consistent and intuitive experience
  • Strong ability to graps the product vision, product goals and communicate them clearly and regularly to the team
  • Solid design philosophy, deep understanding in user experience design as well as understanding of design principles, typography, color theory and layout techniques
  • Able to lead demo sessions that show case product mockup/prototype
  • Experience working within cross-functional teams and using lean/agile design practices.
  • Caretake of project Brand's Guidelines and Design Assets
  • Knowledge of current designs trends and best practices across digital and print media
  • Strong follow up on all feedback and incorporate into design iterations

Personal skills (Soft Competencies [Core/Leadership])

  • Strong visual communication skills, creativity, and a keen eye for detail.
  • Excellent verbal and written communication skills for interacting with working partners and stakeholders.
  • Ability to effectively address design challenges and find creative solutions with strong sense of customer centricity.
  • Ability to work independently and resourceful.
  • Strong time management skills and able to handle multiple projects simultaneously.
  • Good analytical thinking skills with ability to translate ideas into implementable actions.
  • Able to work under pressured timelines and multi-task effectively.
  • Must be a self-motivated in a fast-paced dynamic environment.

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