Sales Engineer

Sales Engineer (Steam & Condensate Systems)

Job Summary

We are looking for a motivated and technically inclined Sales Engineer to join our team. The ideal candidate will be responsible for achieving sales targets, building strong customer relationships, and providing technical solutions in steam and condensate systems. This role requires frequent customer visits and a willingness to engage in hands-on work at plant sites.

Key Responsibilities

• Achieve assigned sales targets and gross margin objectives.
• Build and maintain long-term relationships to ensure customer trust and confidence in Spirax Sarco's solutions.
• Develop and communicate a strong Customer Value Proposition (CVP) that highlights measurable value in energy efficiency, process reliability, and cost savings.
• Identify and develop new customers, prospects, and business opportunities in assigned industries.
• Conduct regular customer visits, technical presentations, and site surveys.
• Prepare and follow up on quotations, proposals, and opportunities to maximize conversion rates.
• Assist customers with technical queries and provide solutions that suitable for their process requirements.
• Follow up with customers after delivery/installation to ensure satisfaction and smooth operation.
• Submit weekly activity reports, sales forecasts, and opportunity updates in the CRM system on time.
• Coordinate with service teams to resolve any technical issues on-site.
• Provide market insights and feedback to management for continuous improvement.
• Monitor competitor products, pricing, and market trends and provide actionable insights.
• Support and execute strategic sales initiatives or campaigns assigned by management.
• Continuously enhance technical and product knowledge through company training and self-learning.
• Participate in guided on-site visits or practical sessions (when required) to better understand system performance and provide informed solutions to customers.
• Work closely with internal engineering and operations teams to ensure timely delivery and commissioning of projects.
• Assist in technical documentation and compliance with quality standards.

Requirements

• Degree or Diploma in Mechanical, Chemical, or Electrical Engineering (or equivalent).
• 1–5 years of experience in industrial sales, preferably in steam systems, process equipment, or related fields.
• Fresh graduates with strong interest in technical sales are encouraged to apply.
• Strong communication and interpersonal skills with a proactive and responsible attitude.
• Willing to travel frequently within assigned territories.
• Self-motivated, results-driven, and willing to learn.
• Proficient in Microsoft Office and CRM systems.

Location

Based in Johor Bahru, covering territories including Food & Beverage, Palm Oil Mill, Palm Oil Refinery, Paper Mill, and General Industry sectors.

The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Steam Thermal Solutions has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.