IT Service Desk Engineer
6 days ago
Location: Onsite in Singapore
Employment Type: Yearly Renewable Contract
Working Hours: 12-hour Rotating Shift
Salary: Up to SGD 2,300 + Shift Allowances
Job Responsibilities:
- Deliver accessible, timely, and professional IT support to resolve user issues effectively.
- Be available to take calls and promptly respond to queries via voicemail, email, or fax.
- Accurately assess and resolve problems, providing first-level troubleshooting and technical support.
- Track incidents and provide first and second-level resolution for issues related to desktops, LAN, centralized infrastructure, WAN, and voice services.
- Coordinate employee user account administration, including activation, changes, and terminations.
- Receive and manage IT service request calls from users.
Requirements:
- Candidate must possess at least Diploma in any field.
- IT-savvy with a good understanding of Windows, email systems, network connectivity, and basic Level 1 troubleshooting.
- Possess strong communication skills.
- Able to work under pressure and handle 12-hour rotating shifts.
- Comfortable working in Singapore.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM5, RM7,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Required)
Language:
- English (Required)
Work Location: In person
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