Mandarin speaker

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn bhd Full time

Customer Service Executive (Mandarin/Cantonese)

Location: Plaza Sentral, KL Sentral

Salary: RM3,700 + RM300 allowance

Sign-on Bonus: RM1,000

Start Date: 17 November 2025

Work Details

5 working days per week (rotational)

Shift hours:

* 8:00 AM – 5:00 PM

* 9:00 AM – 6:00 PM (weekends)

* 11:00 AM – 8:00 PM

Training: 9 weeks (12:30 PM – 9:30 PM) – full attendance required

Job Responsibilities

* Handle customer inquiries via phone, email and chat.

* Process renewals and provide accurate, timely support.

* Deliver friendly and professional service.

* Work with your team to improve customer satisfaction.

Requirements

* Fluent in Mandarin/Cantonese (spoken & written).

* Good communication and problem-solving skills.

* Fresh graduates are welcome — full training provided.

Benefits

* Medical and hospitalization coverage

* Sign-on bonus

* Training provided (no experience needed)

* Convenient location near LRT, MRT, Monorail, KTM, and ERL



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