Customer Experience Officer

Job Description:Role Overview:The Admin – Customer Experience is responsible for supporting day-to-day operations of the customer service team, ensuring smooth handling of customer queries, maintaining proper records, assisting with reporting, and ensuring timely communication between internal teams and users.Key Responsibilities:1. Customer Support...

Job ResponsibilitiesDeliver excellent customer service and manage the needs of our customers through our communication channels (Phone, Email, and WhatsApp etc)Professionally handle inquiries from clients and customers.Understand and deliver business strategies and improve customer services through the execution of self-service.Continuously identify work...

Role Overview:The Admin – Customer Experience is responsible for supporting day-to-day operations of the customer service team, ensuring smooth handling of customer queries, maintaining proper records, assisting with reporting, and ensuring timely communication between internal teams and users.Key Responsibilities:1. Customer Support OperationsAssist with...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...

Customer Care Officer Job DescriptionWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

Operating with a strong British heritage, our client has expanded its reach to over 100 countries, continuously growing its presence worldwide. With permanent offices in key locations like Singapore, Indonesia, Malaysia, Nigeria, and the USA, they have built an extensive support network across five continents.This global footprint provides them with a unique...

Reporting to the Center Manager, the Customer Service Officer is the first contact point for clients and visitors to our center. As part of the team, the front desk executive's role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable...

As a Customer Experience Executive, you will be the front line of our customer experience, ensuring everyinteraction is warm, efficient, and memorable.Key Responsibilities● Provide Customer SupportHandle a high volume of daily enquiries through various channels (email, phone, live chat,WhatsApp, social media) with professionalism, empathy, and accuracy.●...

Do you want to journey with us in transforming the "Living & Workspaces" of others?Be part of Feruni Ceramiche, Malaysia's leading tile brand where innovation meets craftsmanship. We are on a mission to uplift the standard of service across our retail stores, and we are hiring a Customer Experience Executive to make that happen.This is a newly created role...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...