Application Management Specialist Advisor

2 days ago

Greater Kuala Lumpur, Malaysia Chemcastle Sdn Bhd Full time

Description:

POSITION OVERVIEW : Application Mgmt. Specialist Advisor (DebtMgr_AutoDialer)

POSITION GENERAL DUTIES AND TASKS :

Requirement:

Application Technical Support on Java, .Net and MSSQL Database.

Platform Knowledge on Windows, Linux, JBoss & Apache Tomcat web deployments.

Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support.

Knowledge in Banking IT environment will be a plus.

24 x 7 on call support.

Minimum 3 years of working experience in the same capacity.

Pleasant personality with good communication and interpersonal skills.

Proactive and team player.

Willing to work at Cyberjaya/ KL.

Able to work with cross border colleagues.

Roles/Responsibilities

To provide system support and manage enhancement for Debt Manager & Auto-Dialer application.

Systems specializing in the Debt Manager & Auto-Dialer Domain.

Perform Level 2 and 3 of production support.

To perform problem investigation – problem identification, root cause analysis, solution definition and implementation.

To work closely with users to understand their needs & issues.

To manage system risks and conjure improvements to mitigate and manage risks

Liaise with vendor on the Scope of Work, enhancements progress and fix implementations.

Core skillset:

Java

.Net

MSSQL

JBOSS

Apache Tomcat

Windows

Linux

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