Customer Service

Job Scope:Reception & Communication: Greet and assist visitors, verify their identities, and direct them to the appropriate departments. Handle incoming calls professionally by addressing inquiries or transferring them to the relevant personnel.Resident Information Management: Maintain and update residents' records, including contact details and contractual...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist in the AI Chatbot Industry, based in Johor Bahru. The role involves providing exceptional customer support by responding to inquiries, resolving issues, training and ensuring customer satisfaction through various...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role based in Johor Bahru for a Customer Service (AI Chatbot) Specialist. The primary responsibility will be to provide high-quality customer support via AI chatbot and other communication channels to ensure customer satisfaction and a seamless digital...

Requirement :To provide highest possible level of Customer Service in meeting customers' needs.Attend to customers and handle customers' complaints to ensure complaints are promptly addressed within the company's service standards and on an immediate basis.To get acquainted with the system and adapt to the current procedures.Attend to customer on the...

Company : DSV SOLUTIONS (DC) SDN BHDLocation : & 182-02, JALAN ADDA 7, TAMAN ADDA HEIGHTS, JOHOR BAHRUPosition : CUSTOMER SERVICES, TROSPORTATIONQualification :Must possess at least at Diploma or Bachelor degree in any field.1-3 years of working experience in the related field will be added advantage.Experience in Freight forwarding environment and knowledge...

Position: Customer Service / Support Representative l Telemarketing Representative l TelesalesLocation: JohorSalary: RM 2,000 - RM 3,000Work Hours: 5.5 days per weekKey Duties:◆ Answer customer questions through phone, email, and chat.◆ Call customers to renew their service plans.◆ Schedule appointment times for technicians.◆ Promote our services to...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...

Location: Kempas BaruResponsibilities:Prepare official documents such as tenders, proposals, new customer registrations, and quotations based on customer specifications.Work closely with the Operations Team, providing the necessary documentation for shipment coordination.Address customer inquiries and complaints in a professional and prompt manner.Conduct...

About the Role:We are currently seeking enthusiastic and results-driven Telemarketing / Telesales Representatives to join our growing sales team. In this role, you will make outbound calls to potential or existing customers, promote products or services, and help customers upgrade or enhance their current plans.This is a target-based role ideal for...

Role : Customer Service - English SpeakerLocation : Johor BahruSalary : Up to RM2800Qualification : 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.Bahasa & EnglishNo exprience neededWorking Days : 6days in a weekShift : Rotational ShiftAnnual Leave - 12 DaysMedical Leave - 14 DaysAdditional leave details will be provided during...