Logistic Planner

About the Role

We are looking for a detail-oriented and proactive Logistics Planner / Coordinator (Haulier Division) to manage daily haulage, delivery scheduling, and logistics operations. This role ensures that all transport activities run smoothly, efficiently, and in full compliance with company and regulatory requirements, while maintaining high standards of customer service.

Key Responsibilities

1. Planning & Coordination

• Plan, schedule, and coordinate daily and weekly haulage and delivery operations based on the ROT and customer requirements.

• Allocate trips to drivers and trucks, ensuring timely departures and deliveries.

• Adjust delivery schedules to accommodate urgent requests or unforeseen delays.

• Coordinate with the sales, customer service, drivers and customers, to ensure seamless order fulfillment.

2. Delivery Operations & Tracking

• Monitor transportation activities, track delivery progress, and provide regular updates to internal teams and customers.

• Communicate expected arrival times, delays, or issues promptly to maintain transparency and customer satisfaction.

• Handle and resolve delivery or collection problems efficiently to minimize downtime.

• Ensure delivery targets and KPIs are met while maintaining excellent service standards.

3. Documentation & Compliance

• Prepare and verify consignment notes, delivery schedules, work tickets, and supporting documentation for accuracy and completeness.

• Maintain delivery, haulage, and compliance records (including safety requirements, port passes, and regulatory documents).

• Ensure all drivers hold valid licenses and required permits before reporting for duty.

• Manage Asolute system updates and ensure all data are recorded accurately within tolerance limits.

4. Vehicle & Driver Management

• Plan and monitor vehicle maintenance, repairs, and PUSPAKOM inspection schedules in coordination with the fleet team.

• Verify and ensure timely approval of invoices related to DGC, repairs and maintenance, tolls, and diesel.

• Monitor driver performance, attendance, and trip completion; verify driver trip commissions.

• Oversee site operations and coordinate long-haul movements, unstuffing activities, and equipment rentals as required.

5. Communication & Customer Service

• Liaise with customers to confirm delivery requirements, schedules, and gather service feedback.

• Build and maintain strong relationships with key clients, depots, and suppliers to ensure operational efficiency.

• Provide timely and professional responses to customer inquiries and resolve haulage issues promptly.

6. Reporting & Continuous Improvement

• Generate and distribute daily, weekly, and monthly delivery and performance reports.

• Track key logistics metrics such as truck utilization, fuel usage, and on-time delivery rates.

• Identify bottlenecks, propose improvements, and contribute to process optimization and operational efficiency initiatives.

• Support and guide the operations team as needed.

7. Fuel Cost Coordination

• Monitor fuel usage (BHP, Shell, and Touch 'n Go) and prepare monthly reports for management approval.

• Ensure reconciliation data between the portal and Asolute system are accurate, consistent, and logical.

8. Other Duties

• Perform any other tasks or projects as assigned by management or immediate superiors.

Who We're Looking For

We're looking for a detail-oriented and proactive individual who can manage logistics operations efficiently and communicate effectively across teams. The ideal candidate will be organized, analytical, and hands-on in solving daily operational challenges.

Requirements

• Education: Diploma or Bachelor's Degree in Logistics, Supply Chain Management, or a related field.
• Experience: Minimum 2 years of working experience in logistics coordination, haulage, delivery planning, or transport scheduling (preferably within the transportation or haulage industry).

Technical Skills:

• Proficient in Microsoft Excel, Asolute systems, and logistics planning tools.
• Familiarity with different truck types and their load capacities.

Soft Skills:

• Strong organizational and problem-solving abilities with attention to detail.
• Able to multitask and meet tight deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills to coordinate effectively with drivers, operations staff, and management.
• High level of integrity and ability to handle confidential information discreetly.

Work Style:

• Responsible, meticulous, and proactive.
• Able to work both independently with minimal supervision and collaboratively as part of a team.
• Willing to support the operations team on a rotational basis after working hours when necessary.

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person