Client Advisor

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia FERRAGAMO Full time

Job Title:
Client Advisor (Sales)

Location: Pavilion

Hiring condition:
Full-time / Permanent

Benefits:
Base Salary + Commission (Individual sales target)

Industry:
Luxury Fashion

Job Mission:

  • Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
  • Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
  • Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance
  • Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized.
  • Create a long-term authentic bond with clients by making them feel the experience is truly about them.
  • Demonstrate active leadership on selling floor, to drive individual and team objectives and be accountable for sales results.

Main Responsibilities:

Sales

  • Achieve individual KPIs:

a) Sales targets

b) Sales Per Transaction (SPT)

c) Unit Per Transaction (UPT)

d) Conversion rate

  • Assist in daily sales and weekly sales reporting to head office (where necessary).

Store Appearance / Visual Merchandising

  • Ensure store / stockroom are clean, neat and tidy always, product is properly stored, bags in dust bags, shoes by name/SKU and in size order.
  • Ensure new stocks are displayed and merchandised in a timely and attractive manner.

Stock Management

  • Ensure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving customers
  • Ensure all stock transfers into and out of the store are properly recorded to minimize stock loss

Customer Service & CRM

  • Acquire new clients to Ferragamo database.
  • Develop client relationships by providing clients regular updates.

Candidate Requirement:

  • Minimum 1 year of working experience in retail or luxury fashion industry
  • English speaking (Business level)
  • Good communication skills
  • Independent, detailed and willing to work in a fast-paced environment
  • Customer orientated with good service flair
  • Able to work retail operating hours including weekends and public holidays. Morning Shift, Afternoon Shift, Full Shift.

  • financial advisor kl malaysia

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia International Financial Advisor Jobs Full time

    Are you an experienced financial advisor looking for a new challenge? Join my client's team in sunny Kuala LumpurOur client is one of the most established companies in the industry, with 2 difference licenses in Malaysia. Their young and dynamic team is growing at a rapid pace and we need talented advisors like you to help them succeed.RequirementsAt least 2...

  • Client Advisor

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TAG Heuer Full time

    TAG Heuer, founded in 1860 by Edouard Heuer in the Jura Mountains of Switzerland, is a luxury watch brand that is part of LVMH Moët Hennessy Louis Vuitton SE ("LVMH"), the world's leading luxury group. Based in La Chaux-de-Fonds, Switzerland, and with four production sites, TAG Heuer has 1,900 employees and is active in 139 countries. The company is led by...

  • Client Advisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IWC Schaffhausen Full time 60,000 - 120,000 per year

    MissionThe IWC Client Advisor is responsible for delivering stellar client experience and for achieving the personal sales targets as well as those of the boutique. You are passionate towards networking and community building. To act as an ambassador of IWC at all time hosting clients with their satisfaction being the utmost goal.Key ResponsibilitiesCreates...

  • Client Advisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fendi Singapore Pte Ltd Full time 40,000 - 60,000 per year

    Reference:FEND04247Job title:Client Advisor (Johor Premium Outlet)Job function:RetailExperience:Minimum 3 yearsCity:Kuala LumpurCountry/Region:MalaysiaContract Type:Permanent JobModify SearchNew SearchPosition: As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history,...

  • Client Advisor

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia FERRAGAMO Full time

    Job Title:Client Advisor (Sales)Location: The Gardens MallContract:3 MonthsBenefits:Base Salary + Commission (carry individual sales target)Industry:Luxury FashionJob Mission:Provide excellent and specialized customer service by creating emotionally enriched relationships with clientsDevelop and nurture meaningful and loyal client relationships through...

  • Client Advisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fendi Full time 40,000 - 80,000 per year

    PositionAs a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.Job ResponsibilitiesSales PerformanceBe accountable for one's sales performance, engaging in upselling, cross selling and multiple selling for all product...

  • Client Advisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full time 40,000 - 60,000 per year

    Company Description About Carousell Group Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, , OneKyat, Ox...

  • Client Advisor

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia StashAway Full time

    About JobWe are looking for a driven and client-focused Client Advisor to join our team at StashAway Malaysia. This role is instrumental in growing our premium customer segment by delivering personalised financial guidance, building lasting relationships, and driving AUM growth. The candidate will be on the front lines of redefining how people manage their...

  • Client Advisor, Malaysia

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bvlgari Full time 40,000 - 80,000 per year

    Founded in 1884, Bulgari's name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique.Part of LVMH Group, Bulgari offers a multitude of positions and activities around the world. Endless possibilities and...

  • client advisor, malaysia

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CELINE Full time 30,000 - 60,000 per year

    YOUR WORK ENVIRONMENTAs a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison....