Assistant Manager, Security, Claims
3 days ago
Job Title
Assistant Manager, Security, Claims & Loss Prevention
Reports ToChief Executive Officer, MAB Kargo
Role PurposeTo assist in managing all aspects of Cargo Security including policy, procedure, execution and performance, to achieve and assure security standards are of the highest possible quality, as well as being cost effective and operationally practicable.
Key AccountabilityResponsible for MAB Kargo Security operations at KUL and stations.Assist to plan, develop, organize and manage security related activities, provide comprehensive reports and/or provide security solutions acceptable to MABKargo Management and also to the industry requirements.Assist to recommend security measures to control/minimize loss due to mishandle of cargo which may lead to other security and / or procedural breaches.Ensure MAB Kargo operations are in compliance with the Malaysia Airlines Security Programme (MASP), corporate security policy and National Civil Aviation Security Programme (NCASP).Promote close liaison with government, enforcement agencies, industry players and the regulatory authorities.Assist to disseminate and maintained cargo security related manuals, policies, procedures and standards to all business units within MAB Kargo KUL and Stations.Conducting all cargo security auditing related activities within MAB Kargo network.Assist to carry out risk assessment when the need arises to protect MAB Kargo operations for any non-compliance.Provide investigation reports for alleged cargo/mails pilferage, lost, to meet customer's expectation with corrective actions.Responsible for Cargo Claims processes within the International Standard practices and regulations.Evaluate, verify, checks, cargo claims, refunds documentations to ensure non fraudulent claims submitted and process.Qualifications & Working Experience
Degree or Higher tertiary qualification in Aviation Security / Cargo Security fields with minimum of 10 years' experience in air cargo security within an airline, regulatory body and international organization. Professional Certificate - ICAO Air Cargo and Mail Security.Personality Traits
Proven influencing and communications skills, including strong public speaking capabilities as well as the ability to generate concise and detailed written reports.Fluent in written and spoken English.Ability to conduct investigation and detailed report writing skills.
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