Infra Architect

About TCS:

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS' journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Please find the job description below.

Job Title:
Infra Architect

Location:
Kuala Lumpur, Malaysia

Responsibility of / Expectations from the Role

• Strong skills and hands-on experience in Infrastructure Solution Architecture across cloud and on-prem environments.
• Proven ability to manage and integrate multiple layers of IT infrastructure including OS, cloud, storage, backup, network, and identity management.
• Experience in leading project teams that consistently deliver high-quality services and solutions to customers.
• Practical and in-depth experience in operating systems, cloud platforms (Azure, AWS), storage solutions, backup technologies, and network architecture.
• Willingness and flexibility to work during weekends and night shifts, especially during high-severity incidents and patching windows.
• Strong communication and vendor coordination skills to effectively engage with stakeholders and ensure operational excellence.

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

Infrastructure Service Delivery Manager to lead the 24/7 support and maintenance of IT infrastructure services at the customer location. This role demands deep technical expertise in infrastructure architecture (Cloud & On-Prem), strong leadership in service delivery, and the ability to ensure high standards of availability, resilience, integrity, security, and performance across business-critical systems.

• Infra & Azure Solution Architecture: Design and implement scalable, secure infrastructure solutions across cloud and on-prem environments.
• Infrastructure as Code (IaC): Hands-on experience with Terraform and Bicep for automated deployments.
• Virtualization & Storage: Expertise in VMware, Software Defined Storage (Datacore), and enterprise storage systems (Hitachi & IBM).
• Cloud Platforms: Proven experience as an AWS Cloud Engineer and Azure Architect.(Azure Architect Certification (Az-305))
• AVD & Entra IAM: Design, implement, and maintain Azure Virtual Desktop and Entra Identity & Access Management.
• Wintel & Network Management: Strong knowledge of AD, DNS, DHCP, GPO, SFTP, and hybrid network architecture.
• License Management: Exposure to window, Linux, database and various products licensing model to manage product licenses for customer.
• Security & Compliance: Support vulnerability assessment (VA) scanning and remediation at the infrastructure layer.
• Cloud Governance: Experience in Azure Well-Architected Framework and manage cloud costs (Cloud FinOps) setup.
• Incident & Operations Management: Experience in leading high-severity incident calls, oversee data center operations.
• Reliability: Expertise in DR tools and backup/recovery (TSM, Commvault, Veeam, Azure Backup) tools.
• Leadership & Stakeholder Engagement: Build and mentor high-performing teams, manage vendors, and identify growth opportunities with the customer.
• Reporting & Audits: Generate operational and audit reports; collaborate with internal/external audit teams.
• Flexibility: Willingness to work night shifts for critical incidents and maintenance activities.
• 24/7 Infra Support Ownership: Responsible for continuous support and maintenance of customer IT infrastructure.

Good-to-Have

• Experience in implementing and continuously improving ITIL processes including Incident, Change, Problem, Capacity, and Availability Management.
• Proven ability to manage high-severity incidents with composure and efficiency.
• Broad technical expertise across the full infrastructure stack (Operating Systems, Databases, Cloud platforms, Storage, Backup, and Network).
• Strong scripting and automation skills using tools like Ansible, with familiarity in UNIX/Linux environments.
• Ability to handle end-to-end infrastructure services, ensuring seamless integration and performance across diverse technologies.
• Excellent communication and coordination skills to effectively engage with vendors and stakeholders for operational success.

Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.