Retail Specialist

2 days ago

Greater Kuala Lumpur, Malaysia Valiram Full time 2,500 - 6,000 per year

About Valiram:

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at

Valiram Brands:

  • Beauty
    (Victoria's Secret, Bath & Body Works, Rituals, Molton Brown)
  • Fashion
    (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
  • Accessories
    (Swarovski, Mont Blanc)
  • Travel Retail
    (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
  • F&B
    (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
  • Watches
    (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

WHAT YOU'LL DO:

  • Work to hit individual sales and other store targets.
  • Execute sales strategies and action plans implemented by the Managers
  • Keep abreast of product knowledge, sales & customer service whilst providing
  • excellent WOW service experience for customers.
  • Ensure proper care of stocks, fixtures and furniture within the store, and kept neat and tidy at all times.
  • Ensure visual merchandising is implemented efficiently.

WHAT WE ARE LOOKING FOR:

  • Experience in Retail setting is beneficial for Retail Associates and necessary for Senior Retail Associates and above.
  • SPM/Diploma/Bachelor's degree (desirable) in related field or equivalent experience.
  • Excellent customer service and communication abilities.
  • Ability to work flexible hours, including weekends.
  • Proficiency in other languages, including Mandarin, is advantageous.

WHY WORK FOR US:

We're more than just a job; we're a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way Here's why you'll love working with us:

Level Up Your Career:

  • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
  • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.

Fun & Vibrant Workplace:

  • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
  • Express Yourself: Enjoy the freedom of a fashionable dress code.

Rewarding Benefits:

  • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
  • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life's stages.

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