Retail Engagement Specialist

1 week ago

Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

As Online engagement specialist your primary role is to enhance customer relationships and drive sales in our dynamic online channel. You will be responsible for the following:
**Responsibilities**:

- Conduct follow-up calls or chats for customers who have expressed interest in specific products or services.
- Provide detailed product information and address customer inquiries effectively.
- Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions.
- Offer personalized recommendations to enhance the customer's shopping experience and maximize sales.
- Maintain a friendly, professional, and helpful demeanor, ensuring that each customer interaction is positive and memorable.
- Exhibit resilience and an openness to feedback for continuous self-improvement.
- Collaborate with the marketing team by actively participating in various promotional campaigns.
- Execute campaign-specific tasks, including product launches and special offers, as requested.

**Job Requirements**:

- Language proficiency of at least 5/10 (spoken).
- Demonstrated resilience and an ability to accept feedback constructively.
- Strong adaptability to thrive in a constantly changing work environment.
- Ambitious and eager to learn, with a commitment to gaining product knowledge and mastering sales strategies.
- Join our team as an Online experience specialist and play a pivotal role in delivering exceptional customer experiences while contributing to our retail success. Your dedication and skills will be instrumental in elevating our brand's reputation and driving sales growth.

  • Retail Recruitment Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Robert Walters Full time 30,000 - 60,000 per year

    A leading global retail organisation seeks an immediate-start Recruitment Specialist to drive a large-scale hiring initiative for retail associates across Malaysia. This contract role offers the opportunity to shape recruitment strategies, manage high-volume campaigns, and build sustainable talent pipelines through partnerships and community outreach,...

  • Retail Deposit Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bank Muamalat Full time 30,000 - 50,000 per year

    Company DescriptionBank Muamalat, established on October 1, 1999, is a leading Islamic bank governed by the Islamic Financial Services Act 2013 (IFSA). The bank offers a range of Shariah-compliant financial services tailored for individuals, corporate clients, and institutions, such as deposit accounts, financing, asset management, cash management, and...

  • Retail Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Coty Full time 60,000 - 120,000 per year

    RESPONSIBILITIESAs our Retail Specialist, Travel Retail, you are responsible for Retail Sales development including promotional and merchandising activities related to a Duty-Free distribution channel and organization. The job holder plans activities and promotions together with the Retail Manager, set the targets, implement the activities, control results...

  • Employee Engagement Specialist

    5 days ago

    Kuala Lumpur, Malaysia Webhelp Full time

    **Responsibilities**: .Supports the Engagement Manager with the planning and execution of employee engagement related activities in APAC. .Contributes to the design and planning of engagement activities in alignment with global guidelines and localized for APAC. .Executes engagement activities in the areas of: Recognition, WebHealth, Celebrations, Diversity...

  • Retail Specialist

    2 days ago

    Greater Kuala Lumpur, Malaysia Valiram Full time 2,500 - 6,000 per year

    About Valiram:Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.Operating more than 500 stores, a number...

  • retail specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ASK Resources Sdn Bhd Full time 14,400 - 28,800 per year

    Job Title: Retail SpecialistWork Location: Central / Klang ValleyEmployment Type: Full-TimeSalary Range: RM4,500 – RM6,500Industry: Prominent Telco CompanyWork Schedule: Retail hours (rotational shifts, weekends & PH)Job SummaryThe Retail Specialist serves as the assistant to the Retail Lead, helping manage store operations and ensuring sales targets,...

  • Engagement & Admissions Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Sannam S4 Group Full time

    Are you interested in education market and ready to take the next step in your professional journey? Do you have strong interpersonal, communication and collaboration skills? Read on!_ **Where you will work** We are Acumen, the education brand of Sannam S4 Group - a fast-growing education and market entry consulting firm. We provide high-quality consulting...

  • Recruitment Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Robert Walters Full time 60,000 - 120,000 per year

    A leading global retail organisation is seeking a Recruitment Specialist who must be ablestart immediatelyto drive an urgent large-scale hiring initiative for retail store associates across multiple locations in Malaysia. This contract role offers you the chance to make a significant impact by shaping recruitment strategies, managing high-volume campaigns,...

  • Security Engagement Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AVEVA Full time 800,000 - 1,200,000 per year

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Advertiser Experience

    2 weeks ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Ensuring that our global community is safe and empowered to create and enjoy content is a core value at TikTok. The Advertiser Experience team plays a critical role in driving initiatives to mitigate risks in Ads and Commerce,...