IT Application Support

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia HLB Full time

If you are looking to excel and make a difference, take a closer look at us…

Job Purpose Summary

  • Provide technical support to the Retail Banking System (RBS) CASA, CIF, Host Teller/DSP related issue; related downstream & interfaced application systems.

  • Manages, supervises and work with team to support business applications related functions including user requirement study/analysis, system design, applications development, implementation and production support.

  • Assists Team Leads to plan, coordinate and controls resources for business applications development and production supports.

  • Participates in user requirement & feasibility study, evaluation and recommendation of business & technical solutions.

  • Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation ,and liaising with PMO & SME in technical solution development

Key Responsibilities and Accountabilities

Functional (job responsibilities)

  • Provide technical support to Core Banking(CASA, CIF, Host Teller, DSP) Team in supporting RBS Loan related issues and related downstream & interfaced application systems.

  • Responsible for RBS CASA, CIF, Host Teller and DSP application design and relevant interface design for downstream systems and e-Channels applications.

  • To meet with user to understand the new URS or production issue; feedback and respond to their requested or concerned.

  • Performs system analysis, technical design and develop plans for system and business.

  • To ensures the changed and enhanced systems meet user functional requirement specifications.

  • To ensure all documentation, processes and methodologies used, system development and implementation as per Bank's standards & methodologies.

  • To ensures stability, security and reliability of technical deliverables.

  • Provides technical assistance in RBS loans-related areas.

  • To assist, discuss and facilitate vendor on CR or production support issue.

  • Advantage with application technical knowledge in AS400 programming using RPG/LE and CL/LE

Managerial (team/group responsibilities)

  • Working in activities assigned by Managers or Team leads.

Jobholder Requirements

Education/Qualification

  • Malaysian citizen

  • Relevant Degree

Experience

  • 3 years' experience on Core Banking/Host Teller module.

Special Skills

  • Technical skills on respective domains

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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